Hotel General Manager - Avocet Hospitality Group

The Admiral has just undergone a multi-million dollar renovation, and we are seeking to hire a passionate General Manager to lead the hotel to new heights.

LOCATION: 251 Government St, Mobile, AL 36602

SALARY: $100,000 + eligibility for up to a 20% annual bonus

BENEFITS:

• A culture that values passion, individuality, and fun!

• Opportunities for internal growth and development

• Paid Time Off (PTO)

• Paid holidays

• Earned Wage Access through PayActiv- access to your earned wages before payday!

• Affordable medical, dental, & vision insurance plans

• Company provided life insurance

• Short & Long Term Disability and Accident and Critical Illness Insurance

• Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%

• Tuition Assistance

• Referral program

• Employee Assistance Program

• Discounts at all Avocet-owned hotels & restaurants

POSITION SUMMARY:

The General Manager is responsible for all aspects of the hotel's operations. The GM should be an ambassador for the brand and provide leadership and strategic planning to all departments in support of our Service Culture while maximizing Guest Satisfaction and Operational Efficiency through the fostering and implementation of our Core Values:

Creative Brilliance: Inspire innovative approaches to hospitality, delivering extraordinary experiences with sophistication and excellence that redefine guest expectations.

Celebrate Community: Foster an inclusive environment that values diverse perspectives and celebrates local heritage, ensuring guests and team members feel connected and valued.

Adventurous Exploration: Encourage curiosity and discovery, identifying unique opportunities within our services and surroundings to create memorable guest experiences.

Selfless Ambition: Promote a culture of collaboration, personal accountability, and continuous improvement, driving both individual growth and collective success.

MAIN DUTIES AND RESPONSIBILITIES:

• Oversee the operational functions of the Hotel
• Hold regular meeting with Department Heads
• Ensure compliance with all SOPs
• Lead all key property issues related to Capital Projects
• Responsible for the preparation, presentation and subsequent achievement of the Hotel’s annual Operational Budget and Capital Budget
• Monitor and manage ongoing profitability
• Ensure Revenue and Guest Satisfaction targets are met or exceeded
• Ensure all decisions are made with the Hotel’s best interests at heart
• Develop improvement actions, carry out cost-saving measures
• Compile monthly Performance Report for the Hotel
• In conjunction with the Revenue Manager and F+B Director, develop accurate 90 days Forecasts
• Help in procurement of supplies and negotiate contracts with third party suppliers
• Be responsible for Department Heads and take ownership of all guest complaints
• Provide effective Leadership to all Hotel Team Members
• Respond to audits to ensure continuous improvement
• Manage and Develop the Hotel Executive Team to ensure the development of bench strength
• Responsible for OSHA, Fire regulation and other legal requirements

SUPERVISORY RESPONSIBILITIES:

Assistant General Manager, F+B Director, Executive Housekeeper, Chief Engineer, Director of Sales, People & Culture Manager

JOB REQUIREMENTS:

Education:
College degree in Hotel Management or equivalent work experience is preferred. Considerable F+B experience preferred.

Experience:
At least 10 to 15 years in the Hospitality industry, with significant experience in the Hotel Management sector, preferably as GM, AGM, Rooms Director, or F+B Director

Skills:

• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately
• Must work well in stressful, high-pressure situations with minimal supervision
• Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests
• Must have the ability to understand and analyze complex information and data from various sources
• Must be effective at anticipating and handling problems in the workplace
• Must be able to understand and affect financial informations
• Must be able to work flexible shifts with and average of 50+ hours per week
• Maintain regular attendance in compliance with Hotel standards and as required by scheduling, which may vary from week to week according to the needs of the Hotel
• Maintain high standards of personal appearance and grooming.
• Comply at all times with Admiral and Avocet Hospitality Groups standards and regulations to ensure safe and efficient Hotel operations.

WORKING CONDITIONS:

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is NOT a desk position. The General Manager will be a dynamic figure in the Hotel that will affect and “touch” each Department during the shift

Equipment to Be Used:
COMPUTER - Fluency in Microsoft Office and Google Suite

PMS - Opera Cloud

POS - Micros symphony

Accounting Software - M3

Accounts Payable Software - M3

Payroll Software - ADP

Physical & Mental Requirements:

• Ability to speak and hear continuously in the process of communicating
• Strong visual acuity- vision occurs continuously, with the most common visual functions being those of near and color vision and depth perception
• Ability to sit, stand, and walk for long periods of time
• Ability to prioritize tasks and manage multiple projects simultaneously
• Long hours are to be expected, including evenings, weekends, holidays and occasionally overnight.
• Must be able to perform simple grasping, fine manipulation and repetitive hand and arm movement frequently
• Must be able to work indoors and outdoors
• Must be able to stand on feet throughout the shift
• Must be able to lift up to 20 pounds and occasionally up to 50 pounds with assistance
• Must be able to to exert 20 pounds of force to push, carry, lift or otherwise move objects.
• Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis
• Must be able to climb stairs
• Must be able to read, write and speak English
• Must have excellent organization and time management skills
• Must have exceptional detail in follow-up
• Must be able to work effectively in a stressful environment, communicate with others, effectively deal with clients, third-party agencies, and other team members
• Must be able to accurately follow instruction, both verbal and written.
• Must be professional in appearance and demeanor
• Must be a Team player
• Must have a passion for creating an exceptional experience for all guests
• Must display exemplary behavior for staff
• Must lead by example in a servant leadership style
• Requires manual dexterity to use and operate all necessary equipment

Work Environment:

• Fast-paced and ever-changing working throughout the hotel