Hotel Front Desk Attendant - Courtyard by Marriott, Littleton, MA - Lafrance Hospitality

We are delighted to announce a fantastic opportunity at the Courtyard by Marriott hotel located in Littleton, MA! We are currently searching for a charismatic and customer-oriented Full-Time Front Desk Attendant to help cover day shifts and overnight shifts.

Hurry and join our exceptional team at the Courtyard by Marriott as a Front Desk Attendant! Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross-training, career growth, and mentorship. As a valued Marriott team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting Company-wide incentives throughout the year!

That's not all - we have even more perks for you! With DailyPay, you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to $500!

If you are an ambitious and guest-focused candidate we encourage you to apply for this Front Desk Attendant position for DAY SHIFTS AND OVERNIGHT SHIFTS.

A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Courtyard by Marriott. This is a golden opportunity for you to enhance your professional skills and unleash your potential!

Pay: $15 - $16 Per Hour

Shift: Day Shifts and Overnight Shifts- 7-3PM, 3-11PM, 11PM-7AM

Schedule: Must have Weekend Availability

Job Type: Full-Time

Responsibilities:

• Maintain a warm, welcoming and professional demeanor while interacting with all guests.
• Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
• Answer the phone in a professional & helpful manner.
• Follow procedures on posting charges and settling guest accounts.
• Effectively address and resolve guest problems to increase guest satisfaction.
• Be knowledgeable of emergency procedures and Hotel policies.
• Practice punctuality for scheduled shifts.

Keywords: Hotel, Hospitality, customer service, overnights

Requirements

• Customer Service Experience
• Hotel Experience is a plus but NOT required
• Reliability
• Marriott Experience is a plus but NOT required
• Fosse Experience is a plus but NOT required
• M3 Accounting is a plus but NOT required

Benefits

• DailyPay - Get Paid Any Day!
• Brand Hotel Room Discounts
• Company Wide Hotel Room Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training
• 401K Matching