Hotel Director of Housekeeping- Hyatt Wilmington Riverrfront - Onix Hospitality

Offering over 20 years of experience, Onix Hospitality currently owns and manages eight award-winning, top-performing hotels in the Mid-Atlantic region and Florida, operating over 1,000 hotel rooms across its growing portfolio and serving more than half million customers annually. We are currently looking for a Director of Housekeeping to join our team!

Onix Hospitality rewards it’s employees for their hard work and dedication to providing the best service possible, with a wide-range of benefits and perks to show we care.

BENEFITS AND PERKS WE OFFER

Benefits

• Competitive Salary
• Affordable Medical, Dental, and Vision Benefits for You & Your Family
• 401k Retirement With Company Match
• Flexible Spending Accounts (FSA)
• Paid Time Off & Paid Holidays
• Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave
• Company provided Life Insurance and Long Term Disability Coverage

Employee Perks Program

• Tickets At Work for Discounted Entertainment Tickets!
• Tuition Reimbursement
• In Facility Training/Inservice Programs
• Employee Assistance Program
• Free Will/Estate Preparation Services
• Optional Legal & Identity Protection Services
• Verizon Wireless Discount

Responsibilities and Duties

The Director of Housekeeping is a key individual in achieving the goals and quality standards of the housekeeping department. The Director of Housekeeping must impact all elements of the department from standards of cleanliness and associate morale to budgetary goals and interdepartmental relations.

• Having a working knowledge of all housekeeping cleaning equipment and preventive maintenance programs for such machines. Responsible for training all associates on proper usage and handling of cleaning equipment and chemicals.
• Regularly scheduled productive and interesting monthly departmental meetings and weekly meetings with the General Manager.
• Preparation, approval by General Manager and posting of weekly schedule in a timely manner. Control overtime through proper scheduling based on room counts and respond to any problems.
• Daily walk around, documented inspections of guest rooms and public areas which are forwarded to the General Manager.
• Develop and implement an incentive program to acknowledge a positive guest satisfaction survey and to recognize specific associates mentioned on comment forms.
• Responsible for all linens, blankets, and room supplies; equipment, vacuums, washing machines, dryers, etc.
• Perform all other duties as assigned.

Qualifications

• Any combination of education, training, and/or experience that provide the required knowledge, skills, and abilities to perform.
• High school graduate preferred.
• Previous hotel-related experience desired.