Hostess - Alden Estates and Courts of Huntley

JOB SUMMARY

• To direct the overall meal service operation in the full-service dining room, ice cream parlor, and bar, in accordance with current federal, state, and local standards, guidelines and regulations, and facility policies.

QUALIFICATIONS

• College degree in related field and or at least one year experience with waitress or hostess responsibilities.
• Must possess current CPR certificate or become certified within two weeks of employment.
• Must be knowledgeable of dietary procedures.
• Must be able to read, write, and speak the English language in an understandable manner.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with residents, family members, visitors, personnel, government agencies/personnel, and the general public.
• Must possess leadership and supervisory ability and willingness to work harmoniously with other personnel.
• Must have patience, tact, cheerful disposition, and enthusiasm.

PHYSICAL REQUIREMENTS

• Must be able to move intermittently throughout the workday.
• Must be able to cope with the mental and emotional stress of the position.
• Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.
• Must function independently, have flexibility, personal integrity, and the ability to work effectively with the residents, visitors, family members, personnel, and support agencies.
• Must be in good general health and demonstrate emotional stability.
• Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people.
• May be required to lift, push, pull and move equipment, supplies, etc., in excess of fifty (50) pounds throughout the workday.
• Must be able to taste and smell food to determine quality and palatability.

ESSENTIAL FUNCTIONS

• Ensure that all Dining Room Aides follow established departmental policies and procedures.
• Recruit, interview, and select Dining Room Aides with the approval of the Food Service Supervisor.
• Schedule department work hours, personnel, work assignments, etc., to expedite work.
• Complete performance evaluations timely.
• Orient new employees to the facility, his/her department, and its policies and procedures.
• Recommend to the Food Service Supervisor the equipment and supply needs of the Department.
• Direct wait staff in dining room, ice cream parlor, and bar.
• Maintain proper table and linen set-up of tables in full-service dining room.
• Assure quality food presentation with the use of a variety of garnishes.
• Oversee the service of ice cream in the ice cream parlor to residents, employees, visitors, and guests.
• Assure the cleanliness of the popcorn machine is maintained at all times.
• Assure the residents served in the full-service dining room are correctly served therapeutic diets per the menu extensions.
• Supervise diet aide(s)/dining room aides in proper preparation and presentation of salads and desserts using standardized recipes.
• Oversee the service of appetizers, liquor, beer, and wine daily from the bar.
• Update resident diet card and menu cards
• Perform other related duties as assigned.