Host - West End Grill
Huntsville, AL 35806
About the Job
Host Job Description
Job Summary
As a Host, you will greet guests as
they enter the restaurant in a courteous, friendly and helpful manner. Take
reservations or put guests on wait lists. Provide menus and shows guests to
their seats. May take phone orders and assist with bussing and resetting
tables. Bid Guests farewell, ensuring we exceeded their expectations.
Job Requirements
Must be able to read and communicate in English clearly and effectively.
Must be able to lift up to 20 pounds repeatedly throughout shift.
Must demonstrate enthusiasm and commitment to guest satisfaction.
Must possess manual ability to manipulate the register system and handle/serve food.
Hospitality & Service Standards
The Host Team’s goal is to make guests feel instantly welcome and acknowledged when they walk through our doors. To ensure our guests have a memorable visit, we must deliver exceptional service and memorable hospitality.
You are the first person a guest sees; so, greet them with a genuine, welcoming smile, eye contact and positive confident body language. The guest's first impression of our Restaurant is you. All incoming guests must receive a friendly, sincere greeting
Welcome, we are so glad you stopped by! We are Huntsville's best neighborhood pub, at least we like to think so. We offer a fun and casual atmosphere. We are a little bit like Cheers, just 30 years later. We have a menu that is sure to please any appetite. We offer an express lunch menu for those with a smaller window to enjoy your lunch break, hand-cut steaks, made-from-scratch soups, and entrees.
Speaking of bar, we have the best. The best bartenders in town will mix you any drink from our huge selection of liquors as well as pouring you an ice-cold draft that vary from domestics to local micro-brews. We pride ourselves on serving fresh never frozen meats and preparing and cooking everything fresh and in-house. Join us for a quick lunch, a relaxed dinner, for the "big game". We want to thank all of our patrons, without you we wouldn't be here. We love our regulars, and if you haven't given us a try...we would love for you to become one of our regulars too.