Host, Hostess at Bistecca by Il Mulino

Bistecca by Il Mulino is interviewing candidates for Host/Hostess positions. The main responsibility of this position is to greet guests with a warm, friendly upbeat attitude, seat customers, and rotate the dining room properly to ensure a great customer experience.

Key Requirements:

• Experience in full service, fine dining restaurant is desired
• Friendly demeanor
• A positive attitude in order to create an authentic, friendly, enthusiastic, professional environment
• A dedication to teamwork 
• Flexible schedule
• Must be able to communicate effectively with team members and guests
• Ability to work quickly and efficiently while prioritizing tasks
• Ability to consistently smile, make eye contact, and provide exceptional customer service
• Ability to lift 25 lbs and stand for long periods of time

Responsibilities:

• Prepares dining room for patrons by wiping menus, communicating server stations, and ensuring all tables are set properly prior to the beginning of service and throughout the shift
• Answers phone promptly and can answer FAQs effectively
• Has full knowledge of menu items and property events to answer guest questions effectively
• Completes assigned tasks and maintains throughout shift
• Is constantly aware of where tables are in process of their meal, how many guests are waiting, and how long they have been waiting. 
• Quotes accurate wait time
• Clear professional communication with the Chef, manager, and front of the house team
• Maintain a clean and sanitary work environment

* You must be legal to work in the United States.

Required qualifications:

• 16 years or older
• Legally authorized to work in the United States