Host/Hostess - Town Hall
Jacksonville, FL 32207
About the Job
REPORTS TO: Front of the House
FLSA STATUS: Non-exempt
We offer:
• Paid Time Off
• Medical Health Benefits for Full Time Staff Members
• Optional Vision and Dental Benefits
• Employee Dining Discounts
• Staff Referral Bonus Program
POSITION OVERVIEW: Our service teams are responsible for providing friendly, positive
and efficient hospitality to our guests to provide a great dining experience that will ensure they
will want to come back to dine with us again and again!
Qualified applicant for HOST must possess/demonstrate:
• Hosting experience required.
• Working knowledge of an operating system for taking reservations, such as Open Table, Toast or Resy.
• Demonstrable professional phone etiquette. Maintain accurate knowledge on hours of operation, relevant service and facility information, and upcoming events at the restaurant
• Strong communication, writing and listening skills to effectively deliver accurate messaging to both guests and teammates. Focus on hospitality and teamwork.
• Basic knowledge of food presentation, preparation and handling.
• Possess a general understanding of the proper steps of service required of all Front of the House service positions.
• Possess basic math skills, comfortable handling money and is proficient with a point-of-sale
system, preferably ALOHA.
• Ability to multi-task and operate with a sense of urgency in a fast-paced environment.
• Stable work history and attendance record.
• Reliable transportation required.
• Physically able to perform all duties the job may require. Frequently lifting/carrying up to 25
lbs. Occasionally lifting/carrying up to 50 lbs. and spend most of your work day on your feet.
• Ability to work a varying schedule which may include long hours, weekends, and/or
holidays.
• Work in a clean and organized manner.
• Positive, friendly and professional attitude with a team-player approach.
Prati Italia and Town Hall restaurants are among the forefront of Jacksonville’s local /
independent dining scene. Jacksonville is home and we are proud of our deep-rooted connection
to the community. Founded by James Beard-award nominated Chef Tom Gray, our goal is to
offer guests a truly local, neighborhood restaurant connection. Our teams are committed to
delivering an exceptional dining experience that makes guests feel like part of our family. We
strive to lead the charge to bring a higher level of recognition to the North Florida dining scene
and sustainable sourcing movement.
We are committed to creating a great working environment that allows our team members to
grow and advance their professional horizons within the hospitality industry.
Town Hall is a community gathering spot for sharing good food and drink in good company. We bring a decidedly west-coast aesthetic to to the historic neighborhood of San Marco in Jacksonville, and pair with our menu influenced by growing up and living in the west. We hope you will love our vibe as much as we love bringing it to you!