Host/Hostess/Cashier - Skillet'z Cafe

Skillet’z Cafe is seeking a welcoming and organized Host/Hostess/Cashier to join our team! As the first person our guests meet, you’ll play a key role in creating a positive dining experience by providing a warm welcome, managing table seating, and handling guest payments. If you are friendly, attentive, and enjoy working in a lively atmosphere, this role is a perfect fit! Requirements/Responsibilities • Greet guests with a warm smile and provide excellent customer service • Manage the waitlist during peak hours and coordinate seating arrangements efficiently • Escort guests to their tables and present menus • Handle takeout orders and ensure accurate packaging and prompt delivery to customers • Process payments for dine-in and takeout guests, handling cash or card transactions accurately • Answer phone calls, manage reservations, and respond to guest inquiries about menu items or restaurant policies • Maintain a clean and organized host/hostess station and entryway • Ensure guests have a positive experience from entry to exit, addressing any immediate needs or concerns • Collaborate with servers and other team members to ensure smooth service flow • Uphold Skillet’z Cafe standards for food safety, sanitation, and guest service Requirements: • Previous experience in a customer service or host/hostess role preferred • Excellent communication and interpersonal skills • Strong organizational skills and ability to manage multiple tasks at once • Ability to remain calm and friendly under pressure, especially during busy periods • Attention to detail for accurate order-taking and payment processing • Ability to stand and walk for extended periods • Flexible availability, including weekends and holidays • Positive attitude and a team player mindset If you’re a people-person with a knack for organization and enjoy being the friendly face that welcomes guests, we’d love to meet you! Apply today to be part of the Skillet’z Cafe team. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.