Host(ess) - Star Noodle - up to $1000 signing bonus - Na Hoaloha Ekolu
Lahaina, HI
About the Job
The ideal candidate for this position:
- Has experience working in customer serviceand/or the food service industry
- Can work a flexible schedule including:
- Evening Shifts from 4 pm until 10pm
- Weekend Shifts
- Has a reputation for giving great service toguests and coworkers
- Is enthusiastic about sharing our exceptionalservice standards with our guests
- Can maintain a pleasant smile and demeanorthroughout the shift
- Can handle multiple tasks at one time
- Is self motivated, especially under pressure
- Communicates Aloha in person and over thephone
- Has good problem solving skills
- Is able to pass and practice the TiPStraining course
Performance Expectations:
- Makes eye contact and greets guests withauthentic enthusiasm
- Treats customers and co-workers with courtesy and respect
- Answers the phone with a smile and takes to-go orders
- Maintains flow of seating to allow co-workers to effectively serve guests
- Coordinates seating for Reservations andlarge parties
- Communicates to supervisors when help isneeded to maintain customer service
- Is knowledgeable and able to answer guestsquestions
- Maintains a waitlist and informs guests of their status in line
- Helps servers bus tables as needed, when able
- Informs guests of daily specials while inline or seating the guests
- Positively responds to requests for assistance from co-workers and guests
- Remains within viewing of the door throughoutshift
- Takes initiative to help in any area of therestaurant when slow
Source : Na Hoaloha Ekolu