Hospitality Sr On-Site Service Specialist at Atriyo LLC

Hi,

Job Title : - Hospitality Sr On-Site Service Specialist

Location : Nashville, TN, 37206(onsite)

Duration : 4+ months

If Anyone is interested in this position please Reach me : hr@atriyo.com

Job Description:

Temp will work in the hostess area for the most part. There are 5 kitchens to cover and supplies need to be at par level always and follow routine outlined below.

The skills seeking are Personable, professional, meticulous, the candidate will be dealing with clients of a law firm. Professional appearance is a must. Ability to communicate effectively and clearly and remain professional. Customer facing experience is a must.

That will entail the following:

Daily Schedule -This is a general outline. Times below are subject to schedule and prioritization of meetings and events.

7:30am    Make coffee for the coffee bar on 24th Floor   

7:45am     Set-up coffee bar Check calendar to determine what set-ups are needed

           Prepare set-ups for conference rooms (coffee, ice buckets)

           Set-up conference rooms for morning meetings   

8:00am    Set-up conference rooms for morning meetings

          Spot check all remaining rooms (including rooms on 21, 22, 23,) and clear any set-ups left over from previous day   

8:30am    Empty and reload dishwashers on floor (24) Stock drinks and coffee machines on each floor

            Stock cups, cutlery, napkins, plates, bowls, sugar, creamers, artificial sweeteners, and stir sticks

            Wipe down counter tops and cabinets with Windex or Clorox wipes

            Wipe off tops of trash cans

            Straighten newspapers   

10:00am    Organize lunch orders - Refer to Resource Scheduler for details within meeting request (some will email this information) - See more details in the Resource Scheduler section below.

            Provide Reception 15 min break.

11 :00am    Begin setting up carts for lunches

11 :30am    Set-up conference rooms for lunches based on request(s)

11 :30-12:30      Hospitality Lunch Break (will vary dependent on meeting schedule)

12:30 -1 :30

1 :00pm     Clean conference rooms after lunch meetings

1 :30pm     Send out meeting requests - Through Outlook to the groups as applicable

            (sometimes the secretaries do it and send headcount) to obtain a headcount on upcoming meetings for food orders, supplies, etc.

2:00pm     Restock refrigerated drawers and supply drawers.

            Stock drinks, coffee, cups, napkins, etc in kitchens.

            Stock supply closets as needed  

3:00pm      Provide Reception Break 15 min break.

3:30pm      Break down boxes

4:00pm      Take down coffee bar

            Check email and messages, closing procedures.

There will be alot of walking, standing and lifting as there are 5 kitchens. If over 50# there is help.

Manager is seeking someone who is Personable, professional, meticulous, the candidate will be dealing with clients of a law firm. Professional appearance is a must. Previous Hospitality exp most helpful also.

Dress code is Personable, professional, meticulous, the candidate will be dealing with clients of a law firm. Professional appearance is a must.

Report to Bradley Arant Boult Cummings 22 One Broadway, Nashville, TN Suite 2400, Nashville, TN 37206 a parking pass will be provided.

***Shift timings***

7:30 AM to 4:30 PM (Mon to Fri)

3 months Temp to Engage

Roles & Responsibilities

Provides consistent and high quality standard of food and beverage set up/service to clients, ensuring smooth delivery of conference and function services. Sets up and breaks down conference rooms according to event orders as well as maintains cleanliness standards for kitchens, equipment and meeting rooms. Assembles and arranges conference equipment in function and conference rooms per event requirements. Disassembles conference rooms at appropriate break down times. Office maintenance, including, but not limited to: trash removal, cleaning, ordering and restocking kitchens, pantries, supplies, etc. This position may also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distributing and handling incoming and outgoing mail. This position reports directly to the Site Manager or Assistant Site Manager, depending on site personnel configuration.
• Ensure excellent and professional client service at all times.
• Lead in coordinating meeting rooms and events.
• Ability to train team members on responsibilities and tasks associated with the position.
• Conference room, function and event set-ups/ break downs (tables, chairs, podiums, and divider wall adjustments, including setting up catered food, ice, refreshments, cups, plates, plastic ware, napkins, etc.).
• Undertake general waiting and service duties of food and beverages.
• Follow hygienic food and beverage handling procedures.
• Provide general assistance in cleaning kitchen and function areas, as directed.
• Manage conference/hospitality calendar, greet clients and guests.
• Conference room sweeps (adjust chairs, wipe down tables, stock supplies, adjust blinds).
• Flip chart, white boards and cork board set-up and assembly.
• Food preparation set-up & break down for client meetings, parties & company events.
• Maintaining kitchens and cleaning kitchen equipment including coffee machines, refrigerators, microwaves, ice machines, etc.
• Loading dishwasher with items used by the client personnel.
• Ordering and keeping track of inventory for supplies, food, beverages, etc. for kitchens, conference rooms and pantries.
• Maintain occasional cleaning duties as needed in the office or building locations (i.e. trash removal, dusting, cleaning and restocking restrooms break rooms, sweeping and mopping floors, vacuuming, window washing).
• May perform general clerical, copy center, mail and delivery duties such as distributing office supplies, packages, fax transmissions and mail to company personnel and/or designated drop-off points as required.
• Performs other job duties as assigned.

Minimum Qualifications

Typically Required:
- Requires high school diploma, GED and 1 –2 years of experience or equivalent experience in a related field.
- Some related copy job experience is preferred.
- May require valid driver’s license and minimum levels of auto insurance coverage per Ricoh policy.
KNOWLEDGE, SKILLS AND ABILITIES
- Excellent customer service skills
- Good PC skills
- Good organizational skills and ability to prioritize
- Mathematical and filing skills
- Ability to use office machines and technical equipment WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
- Typically, an office environment with adequate lighting and ventilation, and a normal range of
temperature and noise level
- Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction – prepare, provide and convey diversified information
- Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50-55 lbs. and in pushing or pulling machines on wheels, which may weigh up to 700 lbs., in order to move for repairs. Walking between buildings may be necessary.
- Moderate dexterity – regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.

Required Skills

Hospitality