Hospitality Management Internship - Kitty Hawk Kites, Inc.

Are you ready to live at the beach for a summer? Are you a beach enthusiast looking for your next adventure? Do you enjoy helping people? Would you enjoy facilitating adventures for other people?

Kitty Hawk Kites has been teaching the world to fly since 1974. We sell clothing, kites, watersports equipment, toys - anything you need for your next adventure! KHK operates in 7 states, with over 25 locations along the east coast! We strive to be the leading company in adventure recreation and retailing, by building a reputation for fun, and excellence through dedication to customer service, quality, safety, and value.

As a leading employer on the Outer Banks for over 40 years, Kitty Hawk Kites is hiring a Hospitality Management Intern 2025! Internships last a minimum of 12 weeks. 

Job Duties

• Provide excellent customer service in person as well as through email, phone calls, text messages, and online chats
• Know and understand the recreational offerings that KHK offers
• Assist in tasks associated with recreational offerings that KHK offers (included but not limited to the following):
  • Monitoring the Reservations multi-line telephone and voicemail systems
  • Ensuring the Reservations systems are functioning and interfacing properly
  • Diffusing any customer relations issues that arise related to Reservations
  • Provide excellent customer service in person as well as through email, phone calls, text messages, and online chats
  • Know and understand the recreational offerings that KHK offers
  • Utilize excellent telephone etiquette and customer service skills to promote, inform, and make sales of adventure programs
  • Maintaining reservations system with accurate schedule and offerings
  • Assist in scheduling and coaching of all Reservations staff
  • Other projects as assigned

• Competitive wages
• Paid training
• Free recreation (this includes hang gliding, kiteboarding, and kayaking)
• Up to 40% discounts on retail merchandise
• Company sponsored cookouts and events
• Fun work environment at the beach
• Housing is available!