Hospitality Administrative Assistant - Western States Lodging & Management

Are you ready to embark on a rewarding journey in the world of hospitality? Join Western States Lodging & Management as a full-time Hospitality Administrative Assistant and play a vital role in creating unforgettable experiences for our guests. This position offers you the opportunity to shine in a dynamic environment where your organization and communication skills can truly make a difference!

WHAT'S THE SCOPE?

At Western States Lodging & Management, we proudly offer our Hospitality Administrative Assistant role a competitive pay rate of $22 to $25per hour based on experience.

We also offer comprehensive medical and dental coverage, a 401(k) plan for your financial security, and exclusive hotel discounts for your travel adventures. If you're seeking growth, flexibility, and great perks, this position is for you!

YOUR CONTRIBUTIONS MATTER

As our Hospitality Administrative Assistant, you answer a flurry of phone calls, managing questions and concerns with warmth and professionalism while efficiently setting up and confirming appointments and meetings. You prepare agendas and take precise minutes, identifying crucial action items for follow-up. Behind the scenes, you expertly organize reports, from Quality Assurance documents to financial summaries, and you handle renewals for licenses and track deadlines for property transactions. As a vital resource for the Hospitality Business Line, you run reports in ProfitSword and ensure leadership is updated with weekly financial information. Whether coordinating travel, welcoming visitors, or collaborating on special projects, your commitment to excellence and confidentiality shines through, making each day both dynamic and rewarding.

WHAT'S REQUIRED?

• Associate or bachelor's degree
• Experience in the hotel industry and a support or administrative role
• Experience with hospitality software is preferred (e.g., ProfitSword, TimeStar)
• Proficiency in Microsoft Office Suite
• Strong organizational skills with the ability to multitask and prioritize tasks
• Excellent communication skills, both written and verbal, with a personal touch and "mind the store" mentality
• Attention to detail and accuracy in data entry and record-keeping
• Knowledge of general office practices, procedures, software, and equipment, with the ability to learn new computer programs
• Excellent customer service skills
• Ability to establish and maintain effective working relationships with employees, clients, and the public
• Ability to work independently and collaborate effectively with a team
• Ability to manage and prioritize multiple projects at a time

ABOUT WESTERN STATES LODGING & MANAGEMENT

Western States Lodging & Management was founded on the moral principles and traditional family values we learned growing up. We develop, build, and manage hotels, senior living communities, multi-family housing, and conference centers. Beneath all that brick and mortar is our cornerstone - rock-solid relationships.

Following our "personal touch" philosophy, our associates strive to make meaningful connections with each other, our customers, and our business partners. We entrust only the most dependable, dedicated, and trustworthy individuals with the care of our clients. Our company is very family-oriented! Each employee feels like an integral part of the team. We pride ourselves on providing each team member with competitive compensation, generous benefits, and a supportive work environment!

JOIN US!

If you feel this is the right Hospitality Administrative Assistant job for you, go ahead and apply! We value your time, so we've got a simple application process that should take you less than 3 minutes to complete. We look forward to meeting you!