Hospital Liaison Coordinator - HARRISONBURG ROCKINGHAM CSB

• Serves as primary contact person for facilitating discharge of individuals receiving inpatient services at Department of Behavioral Health and Developmental Disabilities (DBHDS) funded mental health facilities.
• Works with individual consumers, as well as their respective inpatient staff and community support teams to achieve timely and effective discharge and effective engagement in community services.
• Ensures that copies of advance directives, wellness recovery action plans (WRAP), or similar expressions of a consumer’s treatment preferences, if available, are included in the consumer’s service record.
• Serves as primary case coordinator for individuals admitted to adult state hospitals who are not already supported by a CSB case manager.
• Develops and documents plans for hospital discharge and initiation of appropriate community services.
• Provides supervision and support to the Hospital Discharge Liaison position, including completing regular performance plans and evaluations as well as regular supervision.
• Represents the agency at regularly scheduled state hospital liaison meetings, providing accountability to the hospital and to the region for aggressive and effective discharge planning for each local individual.
• Collaborates with Emergency Services staff to ensure that timely and effective discharge planning is initiated immediately upon admission of individuals to inpatient services.
• Collaborates with Same Day Access staff to ensure that timely and effective intake planning is initiated upon hospital discharge of individuals to outpatient community services.
• Assesses, secures, monitors, and coordinates multiple services according to client’s needs.

• Creates and maintain DAP plans and agreements, identifying DAP eligible clients, and identifying appropriate Core Services for one-time and ongoing DAP expenditures, attends the RUMCT meetings and DAP scrubbings.
• Coordinates or completes assessments to determine needed level of care for DAP clients.
• Coordinates case monitoring and limited coordination for individuals with DAP plans who do not otherwise receive CSB services; monitors benefits and ensures documentation to support DAP-funded services, including current UAIs and/or DLA-20s.

• Coordinates services to clients judged Not Guilty by Reason of Insanity (NGRI) by the court.
• Coordinates hospital discharge planning including attending treatment planning meetings, creating Risk Management Plans and Conditional Release Plans, and monitors court ordered services provided by HRCSB.
• Attends court hearings and represents the HRCSB in the community. Facilitates the agency’s NGRI committee meetings. Submits all required reports to the court on time.
• Will serve as NGRI Case Manager, if needed, for NGRI clients.

• Coordinates and provides competency restoration services to those individuals found incompetent to stand trial by a licensed psychologist.  These court ordered services may occur either on an out-patient basis or in the Rockingham-Harrisonburg Regional Jail.
• Completes all of the mandated paperwork and billing for both the court and DBHDS in relation to competency restoration services.
• Oversees and supports other staff who complete restoration services.

• Provides and documents services in compliance with CSB policy, client rights, confidentiality, licensure regulations, and Medicaid regulations as applicable.
• Maintains effective working relationships with coworkers and customers based on courtesy, compassion and respect.
• Ensures that staff protects carefully the confidentiality of clients.
• Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service.
• Demonstrates a desire and willingness to continue growing and learning professionally, as evidenced by participation in appropriate workshops, seminars, and conferences.
• Performs other related duties consistent with the mission of the Harrisonburg Rockingham Community Services Board.

• Extensive knowledge of a wide range of client service approaches and resources for individuals with serious and persistent mental illness.
• skills in delivering services and crisis intervention.
• ability to plan, organize, develop, and document services in a manner that maximizes accountability; knowledge of and adherence to basic ethics appropriate for a helping relationship; ability to work cooperatively and effectively with others.
• ability to speak and write concisely and effectively.
• demonstrated good judgment.
• ability to identify and solve problems and overcome barriers.

• Drivers License with acceptable record.
• Background Check with favorable results
• MANDT
• First Aid

Harrisonburg-Rockingham Community Services Board Is A Leading Provider in Mental Health, Substance Abuse, and Developmental Services. We are one of 40 community-based public providers of mental health, substance abuse, and developmental disability services throughout Virginia. The Commonwealth has designated the 40 CSBs as the single point of entry into publicly funded behavioral health and developmental services. HRCSB is supported through local, state and federal funds. We provide an array of programs and supports directly and through partnerships with other providers.