Faith & Family Hospice

Business Operations Coordinator

*This position is being re-defined to fit the changing needs of the company and to recognize and utilize the skill level potential of the new coordinator. The DOCS has administrative responsibilities that rely on this position, thus creating a fluid description as tasks change, (all within a reasonable range of abilities).

Job Responsibilities:

• Participates in QAPI activities (as PIP projections and data collection).

• Backup to IDG meeting pret and follow up for Amy

• Foundation coordinator and mailing

• Serves as a resource to staff.

• Maintains confidentiality of information relating to Faith & Family Hospice operations and employee data.

• Act as backup to referral/intake procedures.

• Accepts additional assignments as deemed necessary by Management.

• Medical records management in paper and electronic formats.

• Inventory and supply management related to patient care.

• Acts as a telephone back-up if receptionist is unavailable.

• Wellsky Trainer

• DME/ Supply back up

• Manage Monthly medication orders

• Obtain signatures on MOLST, Non covered items and emergenc y plans

• Handle all death/ discharge/ transfers to ensure all paperwork is done on time and correct

• Review Daily admissions from stand up and daily tracking

• Handle medical records requests

• Track missed visits

• Run outstanding Documentation report and send to clinical managers

• Resolve issue with funeral home/ problems with death certificates

• Order clinical forms

• Human Resources tasks as needed

Reporting Relationship: The Business Operations Coordinator reports to the Director of Clinical Services and on a dotted line to the Director of Business Operations.

Qualifications: Bachelors Degree preferred. Minimum two-three years office experience in a health care environment, specifically, hospice.