Home Manager at Volunteers of America Mid-States

POSITION TITLE

Home Manager

LOCATION

Murfreesboro, TN

STATUS

Full Time, Hourly, Non-Exempt

PROGRAM

Developmental Disability Services

REPORTS TO

Residential Services Coordinator and Program Director

INTRODUCTION

Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.

BENEFITS

Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:

Health and Wellness
Employee Assistance Plans (EAP)
Health and Wellness Program
Medical Coverage
Dental Coverage
Vision Coverage
Flexible Spending Account
Health Spending Account
Short Term Disability
MetLife Legal Plans

Financial Wellbeing
Competitive Compensation Packages
Life Insurance (company paid)
403b retirement plan with company fund matching
Employee discounts 
*Loan forgiveness options through federal programs 
(National Health Corp & Public Service Loan Forgiveness) 
All company paid benefits and paid time off effective day one

Work Culture
Commitment Committee
Justice Committee
Integrity Committee
Compassion Committee
DE&I Committee
Retention Committee

Training & Development
VOA LEAD Program- Leadership Development Program
VOA University - Staff Development
VOA Academy - Clinical Training and Development

JOB SUMMARY AND QUALIFICATIONS

Responsible for the daily operations of a supported living home for persons with developmental disabilities. This includes supervising and training a team of Direct Support Professionals covering all shifts in the home. 24-hour availability via cell phone to supervise the team of Direct Support Professionals covering shifts in the home.

WHAT YOU SHOULD HAVE FOR THIS ROLE

High School diploma or equivalent preferred. Experience in working in Human Services or related field. Supervisory and direct-care experience preferred.

RESPONSIBILITIES

General Functions

1. Maintains safety of home environment, cleanliness of home, while following VOA policies and procedures for Home Safety.

1. Supervise and assist consumers in maintaining wholesome and productive lives with emphasis on assuring that opportunities are provided for consumers to achieve that which they vision.

1. Perform all training of Direct Support Professionals per mandated curriculum as required by state and VOA policy.

1. Performs all other duties as required by Residential Coordinator.

Programmatic Functions

1. Accompany consumers on all scheduled or emergency medical appointments/consultations.

1. Attend all Interdisciplinary Team Meetings/Circles of Support as assigned by Residential Coordinator; monitor and assure all documentation for service provided.

1. Complete all weekly, monthly and quarterly documentation to assure compliance with ISP and to state regulations.

1. Train all staff to Specific Individualized Training per ISP - detailed visions, negotiables, non-negotiables, likes, dislikes, fears, etc.

1. Plan and coordinate leisure, recreational and social activities.

1. Assist consumers in maintaining relationships with family, friends, and guardians.

Personnel and Supervision Functions

1. Responsible for supervision of staff and assigned consumers. Available via pager or established process in the event of shortages or consumer emergencies.

1. Develop staff schedules within budgetary constraints and guidelines to provide staff ratios based on consumer need and approved cost plans.

1. Review on an ongoing basis hours worked and authorize pay by signing off approval on timesheets of Direct Support Professionals.

1. Reconcile scheduled time and actual time worked by each staff member. Participate in weekly determination of overtime use and participate in implementation of plan to alleviate unnecessary use of overtime as dictated by budgets. This will be done in conjunction with the Residential Coordinator.

1. Monitor and evaluate staff performance and discuss with RSC.

1. Recommend and administer disciplinary action for staff not meeting satisfactory performance or violation of company policies.

1. Participate in interviewing and hiring process.

1. Available for off-duty calls regarding staff or consumer needs.

1. Submits weekly report on staff, consumers to Residential Coordinator and Program Director.

Financial Functions

1. Initiate purchase requests in a timely manner to meet the needs of the consumers served.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.