Home Care Supervisor - Extended Family Incorporated

DSW SUPERVISOR JOB DESCRIPTION

EXTENDED FAMILY, INC.

Do you enjoy making a significant difference in the lives of DSW’S & clients?  We are seeking a dedicated DSW Supervisor with the ability to multi-task, prioritize and adhere to all state regulations and maintain compliance. 

BENEFITS:

Competitive Salary based on experience.

Work with a company that cares about their clients and staff.

Team oriented working environment.

Progressive company with expansion plans.

A substantial payment toward health insurance based on enrollment.

Hours: Monday-Friday 8:00 – 4:30 pm.  Every other Friday off at noon, unless needed for job commitments.

EDUCATION:

High school diploma required, some college preferred.

Any healthcare education a plus.

EXPERIENCE:

MUST HAVE WORKED AS A SUPERVISOR FOR A MINIMUM OF 1 YEAR. PREFERABLY IN THE HEALTHCARE INDUSTRY.

OTHER SUPERVISORY EXPERIENCE A PLUS.

QUALIFICATIONS:

·      Professional demeanor.

·      Respect all clients, their families, DSWs, staff & management.

·      Reliable, dependable & on time!

·      Outgoing personality with a positive attitude.

·      Excellent written and verbal communication skills. 

·      Excellent time management and planning skills.

·      Detailed oriented and able to multi-task.

·      Ability to problem solve in a professional diplomatic manner.

·      Adapt quickly to change. 

·      Work well with multiple personalities.

·      Skills that can assist DSWs &/or clients with any issue,     able to diffuse the situation by listening completely to their concerns before speaking.

·      Must have reliable transportation, valid driver’s license and safe driving record

·  Agree to preserve the confidentiality of all clients, their families, staff management & company information

·  Experienced at using a laptop, emails, scanning, copier & fax

·   Must adapt quickly to new computer programs.

JOB FUNCTIONS/RESPONSIBILITIES:

·      Conduct in-person visits with each DSW, required to evaluate performance, client status changes, and emergency drills conducted to ensure services provided per ISP requirements. 

·         Supervisor must verify DSW visits daily to ensure services are provided in accordance with the ISP.

·      If DSW positions cannot be staffed, the DSW Supervisor must report to work.

·      Supervisor is responsible for answering after hour & staffing calls on rotation.

·      Setting up client binders, check yearly.

·     Supervisor must complete accident/incident reports within 24 hours. Report all accidents/incidents & complaints to Manager ASAP. Also, the Home Care Supervisor must complete accident/incident follow up reports 3 days thereafter.

·  Create schedules for DSWs, initially, annually and as needed.

·      All client & employee documents must be scanned into data base and filed immediately. Conduct daily PA checks to ensure all clients have a valid PA.

·      Handle filing, generating reports, answer phones, ordering supplies.

·      Immediately report any indication of a potentially significant issue developing to Manager. 

·      Retain proper documentation regarding all client and staff communication

·   Ability to understand and fully carry out, instructions given by Director or Manager.

· Must sign in and out on the Sign-In Sheet.

·  Add all events to calendar in database.

·  You will be a part of our team, therefore, you may be asked to attend & assist in fun community functions, such as: trade shows, fairs or other company events along with other office personnel.  

·  Keep open lines of communication with office staff. 

·  Any additional job related tasks as assigned by Executive Director