Home Care Coordinator - ProMed Staffing Resources
Bronx, NY 10461
About the Job
Human Resources Responsibilities
Home Care Operations Responsibilities
- Process all new applicants for Home Health Aide Training Program HHATP and/or Certified Home Health Aide employment by providing entrance exams and applications.
- Screen prospects and schedule Informational Sessions for candidates interested in HHATP training as needed.
- Schedule and conduct basic interviews of prospects through behavioral interviewing techniques.
- Coordinate onboarding with Corporate HR regarding prospects for new HHATP and pre-certified orientation. Collect all documents required from each candidate.
- Ensure all compliance of new hires with onboarding paperwork and documents are completed in conjunction with clinical and administration prior to the start date.
- Provide weekly reports on the HHA recruitment status of pending and confirmed candidates for HHATP and Pre-Certified orientation to the Supervisor.
- Generate reports from HHA Exchange as needed and when requested. File all documents into employees' personnel files accurately and in a timely manner.
- Assist with special compliance projects and audits when needed.
Home Care Operations Responsibilities
- Provide exemplary customer service for HHAs to assist staff inquiries via walk-in or phone calls regarding PTO time and work schedule.
- Answer telephones via departmental multi-line/Ring Central by the second ring, screen incoming calls, route and / or record messages appropriately.
- Route Home Health Aides issues to the appropriate department.
- Greet visitors, issues temporary badges to cleared visitors, and maintain visitor log.
- Ensure employees, upon entry, are wearing their ID badges.
Source : ProMed Staffing Resources