HOA Resource Planner - Swissport International AG

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport providesGround Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually.Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” 

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.   

Job Summary

The Regional Planner is responsible for leading the OPS support team and calculating the required headcount and equipment demand for NOAM stations. The selected individual will utilize available resource planning tools and flight schedules to propose the most optimal manpower and help the stations meet set labor cost targets. This role is expected to provide technical training and roll-out at stations and support provision of planning calculations for tender processes.

The expected pay rate is $32/hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.  

Your activities

• Establishment of baseline staffing standards and station adjustments based on unique variable(s) in conjunction with contractual requirements, volumes, and/or facilities.
• Operational support to improve efficiency, quality & safety levels of Swissport stations on request
• Establishment of baseline ground service equipment (GSE) allocation standards and station adjustments based on unique variable(s) in conjunction with contractual requirements, volumes, and/or facilities
• Establish station staffing levels to meet contractual, safety and quality requirements.
• Optimize the scheduling of personnel, based on established standards, to identify the number of personnel required and corresponding man-hour approval levels.
• Assist in the development and approval levels of personnel /equipment requirement(s) for the budget process, forecasts and seasonal schedule changes.
• Review of same requirements post contract loss to identify exit requirements.
• Training of station staff (OCC) as required in the optimal usage of current planning, forecast and scheduling tools.
• Assist in the design, development and maintenance of KPI reporting system(s) relating to performance and productivity indices.
• Must be able to travel as required
• Assist in station start up, audits, training, new business, Due Diligence, etc. as required.
• Maintain system integrity and administration of the Inform Suite (PC and ESD)
• Act as “super users” for the Inform Suite and provide field assistance as required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee might occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

Your profile

• Higher education, relevant university degree is preferred
• Intermediate to advanced proficiency with Microsoft Office
• Experience in resource planning and planning tools is an advantage
• Experience with Inform GS Suite is a strong advantage
• Experience and/or knowledge of Six Sigma/Theory of Constraints/Lean concepts and processes is an advantage
• Strong oral and written presentation skills
• Experience in the aviation industry, preferably with manpower planning and rostering
• Strong analytical and problem-solving skills
• Experience in data analysis and data management is an advantage
• High degree of self-motivation
• High degree of excellent interpersonal skills combined with drive for self-improvement
• Excellent oral and written communication skills

What we offer 

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Visit our website atwww.careers.swissport.com to learn more about Life at Swissport. 

Join Swissport today and be part of a team that connects the world of aviation!