HME Retail Sales Representative - UnityPoint Health
Fort Dodge, IA 50501
About the Job
Overview:
UnityPoint at Home
Customer Service/Retail Sales Representative
Fort Dodge, IA
Monday-Friday 8AM-5PM
Full-time + Benefits
Responsibilities:- Responsible for creating a culture of collaboration, innovation, learning, teamwork and professional practice, consistent with the mission, vision and values of the company.
- Establish effective mechanisms of communication with staff, providers, customers and the management team to foster an environment of openness, trust, teamwork and staff development.
- Continuously review HME store operations, equipment, supply and rental needs and assignment of responsibilities to ensure customers and organizational service needs are met.
- Communicate with management regularly to review service issues and opportunities for improvement to ensure the delivery of high quality service to all internal and external customers.
- Actively promote HME store sales and rentals to all identified customers to ensure continuous growth and profitability.
- Provide troubleshooting assistance to staff for equipment, supply and rental issues.
- Maintain current information on products, insurance changes, reimbursement trends and other market trends that may affect store profitability.
- Reviews daily and monthly reports verifying all financial transactions, balancing charges and payments for Point of Sale transactions.
- Assists in the provision of quality equipment and supplies to patients/clients in a cost-effective manner.
- Delivers and sets up or picks-up equipment to/from storefront and hospital.
- High School or Vocational School graduate or an equivalent combination of education and experience.
- Ability to work as a collaborative team member.
- Read, speak and write fluent English and perform simple arithmetic computations.
- Ability to understand and apply guidelines, policies and procedures.
- Strong verbal and written communication skills.
- Ability to take initiative and exercise independent judgment, decision making and problem solving expertise.
- Knowledge of personnel administration and customer relation principles.
Why UnityPoint Health?
- Commitment to our Team – For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.
- Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
- Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
- Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
- Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
- Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work.
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Source : UnityPoint Health