Helpdesk Technician - Sunrise Systems Inc

Job Title: Helpdesk Technician
Job ID: 24-00308
Contract duration: 6 months
Job Location: Modesto, CA 95354
Position Type: hourly contract (W2 only)

Payrate: $23.00 - $24.00 per hour 

Job description:

• Experience in technical / helpdesk support for personal computer hardware, software, printer, and network related problems.
• Resolve issues related to communications, GIS map/data maintenance, or web page maintenance. 
• Mobile and WiFi Connectivity Principles and practices of customer service. 
• Monitor system, identify malfunctions, and initiate corrective action to maintain schedules to assure integrity of production files and output. 
• Document and maintain accurate computer records and procedures. 
• High School diploma or GED equivalency, supplemented by specialized training in subjects directly related to the Help Desk, GIS, or Web functions.