Helpdesk Support Level 1 - The Custom Group of Companies

Help Desk Support Specialist - Level 1

Yonkers, NY

Short term contract 2-3 weeks

30.00 W2

Must be available to weeks work 4/8 and 4/15 with possible extension

No Corp to Corp or 3rd party agency

We are looking for a Level 1 Helpdesk Support to join our team of professionals for a short term contract in Yonkers, NY. This is a GREAT way to earn some EXTRA money in between jobs or just enjoy contract work.

In this position you will:

• log tickets and maintain ticket updates for all reported incidents and Provide timely communication on issue status and resolution
• Install, upgrade, support, and troubleshoot Windows 10, Windows 11, Microsoft Office, and other authorized desktop applications
• Manage and troubleshoot Active Directory
• Install, upgrade, support, and troubleshoot for printers / computer hardware
• Perform general preventative maintenance tasks on computers, laptops, and printers
• Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware / software

Experience:

• 1-2 Years Experience with Active Directory
• Fresh desk wireless network is a plus
• 1-2 Years Experience with Windows 10 and Windows 11

Must have

• Strong communication skills
• Excellent follow up and organizational skills