Helpdesk (iPad/IPhone) Support - Piper Companies

Piper Companies is looking for a Help Desk Analyst on-site in the Radnor/Wayne area of PA.

Responsibilities for the Helpdesk Analyst:

·       Provide end-user support on-site resolving Hardware and Software issues

·       Work with Microsoft products including 365/Azure Active Directory

·       Provide support for outbound Sales Reps troubleshooting their iPads and iPhones Remotely

·       Ability to setup workstations and assists in A/V troubleshooting and support

·      ***Ability to work 5 Days a week on-site***

Qualifications for the Helpdesk Analyst:

·       3+ years as a Service Desk Analyst (Required)

·       Experience with PC/Laptop Setup/Decommissioning

·       Experience with of Office 365, Azure (Microsoft Products)

·       Skilled in utilizing ticketing systems for support resolution

Compensation/Benefits for the Helpdesk Analyst:

·       $30/hr (Long-Term 1-2 year W2 Contract)

• Benefits options available.

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