Help Desk Technician /Salem, OR (Hybrid), 6+ Months Contract - Suncap Technology, Inc.
Salem, OR
About the Job
Candidate Must Be Local to OR
- Assists end users in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems and performing troubleshooting activities.
- Documents, tracks and monitors the problem to facilitate a timely resolution.
- Relies on established guidelines and instructions to perform daily job functions. Works under immediate supervision.
- May require an associate's degree in a related area and at least 3 year or equivalent experience in the field or in a related area.
- Additional Helpdesk related duties as directed by Supervisor.
Source : Suncap Technology, Inc.