Help Desk Technician - Insight Global

• 90% Remote - Infrequent visits to Collinsville, IL office
• 6 month contract to hire
• Rate: 18-21/hr

Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting in Tampa, FL. You will be responsible for in-person and remote internal employee desktop support, troubleshooting, service monitoring. Occasional travel into the local office is expected, 1 time a month and occasional visits for issues. This is a contract to hire position with a company that offers growth opportunity and longevity.

Required Skills & Experience

• 1-3 years of experience in a helpdesk/desktop support role with an emphasis on phone support vs. email.
• Experience supporting Microsoft server operating systems, specifically Office365 products. - Strong preference for someone that has served as an Office365 and Sharepoint admin previously
• • Experience troubleshooting Microsoft SCCM (System Center Configuration Manager)
• Experience installing and troubleshooting desktop and laptop operating systems and applications.
• Strong collaboration, communication, and customer service skills