Help Desk Specialist - Sterling Engineering
Pompano Beach, FL
About the Job
Job Title: Help Desk Associate
Type of Role: Contract (could eventually go direct)
Location: Pompano Beach, FL (Onsite)
Benefits: Vision, Medical, Dental
Industry: Marine Products
Job Duties:
- Provide desktop support for end-users, resolving hardware and software issues.
- Assist with software installation, upgrades, and configurations on workstations.
- Troubleshoot and resolve connectivity issues related to network and printers.
- Manage and update user accounts and access permissions.
- Respond to and resolve incoming IT support requests through phone, email, or ticketing system.
- Assist with hardware setup, including PCs, laptops, and peripheral devices.
What Is Needed?
- Associates or Bachelors in IT related field preferred
- At least 2-4 years of IT support experience preferred
Source : Sterling Engineering