Office Associate - Christian Health Care Center

JOB SUMMARY

About Christian Health:We have had the privilege of caring for those in need for more than a century. Founded on the belief that everyone has the right to exceptional care, today we continue to provide quality care and services for our many residents, patients, and clients. Caring is not simply what we do, it is who we are.

Why Join Our Team: Across our three campuses, ten communities, three service offerings, and hospital, we are ultimately one unified team. Together, we nurture a compassionate, collaborative culture that enables continuous improvement and allows our team members to learn, grow, and shine in their careers. Surround yourself with people who care about making a difference – come join us!

We have an exciting opportunity for a part-time Office Associate to join our LiveWell Counseling Center.  The Office Associate will be responsible for routine office work to assist clinical staff with secretarial duties. Performs a variety of related clerical duties. Answers telephone, schedules appointments, files charts. Demonstrates an understanding of, and embraces, the mission statement of the Christian Health Care Center.

Competencies:

• Greets patients, reviews any changes of address, phone numbers and insurance. Updates systems and informs Finance of any changes immediately.  Collects co-pay.  Provides fast friendly service. Ensures all charts are properly filed.
• Provides coverage flexibility for front office.
• Checks for completion of Medicare admissions questionnaire on Medicare patients.
• Performs routine office work to assist the department head with clerical and administrative duties.
• Schedules patient appointments.
• Prints daily/weekly schedule for front office appointment binder.
• Processes potential client calls (including: insurance verification, physician approval) and provides Registration Associates with appropriate information needed to schedule appointments.
• Performs initial screening of potential clients, obtaining proper medical and other history in order to assist in case assignment.
• Retrieves and reviews all calls from answering service and distributes to appropriate clinician.
• Maintains a log of all calls received by answering service.
• Maintains, mails, distributes mail, and reviews completeness of Potential Client information packets (includes face sheet, medical history, release from liability, consent for treatment, copy of insurance card, etc.)
• Keeps charts accurately with any change of addresses and phone numbers, and informs business office of any changes immediately.

Schedule:  Tuesday, Wednesday, Thursday 10am-3pm

Education: High school diploma or equivalent.

Christian Health offers a wide variety of benefits to full-time employees that includes Health Insurance, a Dental Program, Paid Vacation and Holidays, 401k, Life Insurance, Tuition Reimbursement, Employee Assistance Program and Direct Deposit.

QUALIFICATIONS/REQUIREMENTS

Demonstrates compliance with the CHCC ASPIRE Standards of Performance.

Qualifications:

• One (1) year experience in a Medical office.
• Proficiency in Microsoft Office (Outlook, Word and Excel) preferred.