HealthRules Payor Business Consultant - Impresiv Health

Job Description

Title: HealthRules Payor Business Consultant

Duration: 9+ months

Description: As part of the Professional Services team, the HRP Business Consultant is a client-facing role which guides our customers through their implementation of the software. Responsibilities include requirements gathering, definition, and configuration of the system workflows for HRP customers as necessary. The Business Consulting team drives projects through billable business consulting and advises our customers on optimization of the HRP instance including areas of design, quality assurance and testing, documentation of artifacts and occasionally assists with training.


What You Will Do:

• Serve as a product expert for the customer during their implementation and during SOW projects

• Responsible for proactively conducting interviews with all stakeholders to elicit detailed functional and system requirements managing the requirements throughout the course of the project

• Assess the current state of the customer's environment

• Identify and track product gaps

• Create action item list and issue list

• Complete business specification stories including acceptance criteria

• Design and build configurations

• Assist in the preparation and delivery of training materials

• Work closely to support project members and various project teams

• Work closely with stakeholders (i.e. business unit personnel, business experts, other technical staff, vendors, and contractors) to understand and document business and system requirements

• Responsible for post implementation support as needed including troubleshooting

• Responsible for ensuring unique customer needs are properly translated into business terms and communicated across all applicable domains

• Perform all job functions consistent with company policies and procedures, including those which govern handling PHI and PII

You Will Be Successful If:

• Strong analytical and problem-solving skills

• Strong written and verbal communication skills

• Strong business acumen and ability to guide conversations and advise on best practices

What You Will Bring:

• 4-year bachelor's degree preferred, can be substituted by 10+ years of relevant experience

• 5+ years of healthcare experience

• 3-5 years of consulting experience in a client facing environment

• Previous experience with health plan claims and benefits administration software

• Potential travel to NYC 

About Impresiv Health:

Impresiv Health is a healthcare consulting partner specializing in clinical & operations management, enterprise project management, professional services, and software consulting services. We help our clients increase operational efficiency by delivering innovative solutions to solve their most complex business challenges.

Our approach is and has always been simple. First, think and act like the customers who need us, and most importantly, deliver what larger organizations cannot do – provide tangible results that add immediate value, at a rate that cannot be beaten. Your success matters, and we know it.

That's Impresiv!