Healthcare Sales & Operations Analyst - PrimeMSOSurgicalCenters

Job Description

Healthcare Sales and Operations Analyst

We are seeking a dynamic and detail-oriented Healthcare Sales and Operations Analyst to support our growing chain of ambulatory surgery centers. In this role, you will be instrumental in driving business development efforts, managing operational processes, and optimizing the utilization of our CRM system (Salesforce) to enhance provider relationships and meet organizational objectives.

Key Responsibilities:

• Collaborate in the development and execution of strategies that support both sales and operational objectives.
• Act as the Salesforce Administrator, managing system functionality, generating reports, and ensuring optimal utilization to support business goals.
• Identify and research key prospects and business opportunities to assist the Investor Relations team in advancing the sales cycle.
• Manage and maintain the Private Place Memorandum (PPM) database, including tracking outstanding/redeemed units, issuing distribution notices, and preparing necessary company communications.
• Assist in the preparation and coordination of staff training and continuing education, ensuring materials and schedules are in place for successful execution.
• Update and maintain departmental policies, procedures, and training documents to ensure they are current and relevant.
• Provide calendar management and appointment scheduling for the EVP, coordinating meetings with physicians and prospective leads.
• Assist with onboarding new provider offices, ensuring smooth scheduling and verification processes.
• Ensure compliance with healthcare regulations, including HIPAA, in all communications and documentation.
• Generate regular and ad hoc reports for leadership, tracking performance metrics and departmental KPIs.
• Serve as a liaison between internal teams, physicians, department heads, and board members to ensure effective communication and relationship management.
• Support financial administration, including managing consulting agreements, reviewing invoices, and processing check requests.
• Monitor and assess market penetration rates and other business development metrics.
• Provide timely and accurate management of communications with physician partners and external stakeholders.
• Travel to subsidiary locations and centers as needed to conduct due diligence and support business operations.

Skills and Qualifications:

• Advanced proficiency in Microsoft Office Suite, including Word and Excel, and extensive experience with Salesforce CRM.
• Strong analytical skills with the ability to synthesize data and make actionable recommendations.
• Excellent organizational skills and multitasking abilities, with strong attention to detail.
• Strong verbal and written communication skills with a focus on professionalism and confidentiality.
• Ability to work independently with minimal supervision and handle multiple priorities.
• Problem-solving aptitude and ability to adapt to changing business needs.

Requirements:

• Department of Justice Background Check
• Completion of Health/Drug Screening
• Proof of legal U.S. work eligibility
• Valid CA Class C Driver’s License and reliable transportation 

Working Conditions: This role is primarily based in an office environment, with occasional travel to company subsidiaries and affiliate locations for business development and due diligence purposes. Some weekend or evening work may be required. Exposure to healthcare settings may include moderate risks from chemicals, infectious materials, and other related conditions.

Company Description

Since 2014, Prime MSO has developed and managed surgical facilities that provide patients with the highest level of surgical care. Today we are one of the reliable and independent operators of outpatient surgery centers in the Los Angeles area, covering virtually the full range of surgical specialties.

Our remarkable community of teammates, physician partners and health system partners are deeply committed to providing quality patient care and improving healthcare in America. Our focus on building strategic relationships with our partners enables us to acquire, develop and optimize facilities in an aligned economic model that enables better access to high-quality care at a lower cost.

While healthcare is in a constant state of change, we want to make sure it is always for the better. We believe that happier, more fulfilled employees and staff in a fun and dynamic work environment will ultimately provide the best care in the country. At Prime MSO, that means success. Talk to any of our employees about their experiences and hear the difference Prime MSO is making in their lives today.

Benefits

• Health insurance
• 401(k) match
• Dental insurance
• Disability insurance
• Life insurance
• Paid time off
• Vision insurance
• Paid holidays
• Bereavement leave

Part Time

• Paid time off

Workplace Benefits:

Prime believes in fostering a rewarding and caring workplace environment. We understand the importance of work-life balance and appreciate the time our employees invest in us. To show our appreciation, we strive to create a fun environment. We celebrate all staff birthdays and major life events. We have at least two company-wide events each year including Derby Days where all Prime staff are invited to attend a fully paid for trip to racing tracks on a race day and a Holiday party usually at an upscale restaurant in downtown LA. We celebrate holidays at individual locations throughout the year including potlucks for Thanksgiving and Secret Santa or White Elephant events during winter. Working at Prime is like working with your closest friends and family.

We also strive to give back to our community. We proudly host food drives, toys for tots, and raise money for local charities in our area. When creating and conducting these charitable events, we always choose local charities where we can see where the charitable efforts in action.

To promote good work-life balance, we have adopted a competitive PTO policy where all first-year full time employees accrue 14 total days of PTO (almost three weeks of paid time off). The number of PTO days able to accrue increases with each year of employment too. We offer 48 hours of paid sick time to all full-time employees with part-time and even per diem employees able to accrue paid sick time based on hours worked. We also offer paid bereavement leave in the event of a close family member passing away.

Vision and Dental insurance are fully paid for by the company. We offer generous contributions to all medical health plans with increased contribution to managers. Our medical plans offered include HMO and PPO options with infertility coverage. As a Prime employee, you also have unique access to our surgical facilities and doctors for health needs as Prime strongly believes in the importance of access to good and affordable medical care.

Prime strongly values continued education and training for our employees. We assist our nursing staff in obtaining certifications when necessary and offer a tuition reimbursement program. We offer cross-training at our facilities so our employees can broaden their knowledge, skill, and experience. We believe in the importance of meeting your full potential and do all we can as a company to help you achieve it.

BD - Profit Share

Eligible employees participate in the organization's profit share within the Business Development Department on a quarterly basis. Eligibility and restrictions may apply.