HealthCare Membership Sales Support Coordinator - iMPact Business Group
Grand Rapids, MI 49525
About the Job
Our client is a nationally recognized not-for-profit health system, offering a full continuum of health services through their health plan, medical group, and hospital group.
Our client is looking for a Healthcare Membership Sales Support Coordinator.
100% Remote
This is a 6 month contract
Equipment provided
Job Summary:
- To support New Business Sales Coordinators during the busy Q3/Q4 sales season.
- Provide excellent sales support to assigned account managers, agents and employer groups to maintain and grow membership in assigned territory.
- Also responsible to coordinate renewals, proposals, open enrollment/benefit materials, as well as the submission and implementation of renewing benefit plans and required reporting.
Essential Functions:
- Interacts with various departments to provide timely and accurate resolution of issues for our customers and to facilitate accurate and timely processing of benefits/opportunities and member/group setup.
- Manages assigned book of business by responding to requests timely, and developing and maintaining relationships.
- Assists Sales Department in maintaining all pertinent information relative to field activities that they support.
- Ensures data accuracy during the sales process as it pertains to benefits, compliance, group information, agent information, etc.
- Effectively educates members, agents and employers on how the plan works, data requirements for Request for Proposals, benefits offered and how to enroll.
- Coordinates renewal packets and open enrollment materials according to specifications.
- Updates internal databases, runs various reports, and completes/reviews legal documents to ensure accuracy.
Must have:
- Associate's Degree or an equivalent combination of training and experience.
- 2 years of relevant experience with health care benefit plans (i.e. self-funded, fully-funded employer group)
Nice to Have:
- 2 years of relevant experience with servicing agents, employer groups, members, or similar populations
Must have:
- Associate's Degree or an equivalent combination of training and experience.
- 2 years of relevant experience with health care benefit plans (i.e. self-funded, fully-funded employer group)
Nice to Have:
- 2 years of relevant experience with servicing agents, employer groups, members, or similar populations
Source : iMPact Business Group