Healthcare Call Center Representative at A-Line Staffing Solutions

Full time Healthcare Call Center / Service Care Coordinator openings in El Paso, TX 79912 area with a major healthcare company! Starting ASAP!! Apply now with Luke H. at A-line!!

Pay Rate: $16 - 18 per hour

Hours: Hours of operation: Monday – Friday from 8am-6:30pm with have 4 different shifts available: 8:30-5, 9-5:30, 9:30-6, 10-6:30

Job Duties:

• Identify special needs members through the completion of health screens and other resources.
• Work with community outreach/member advocates to coordinate member care.
• Educate providers and community resources on program components and available support services.
• Educate members with special needs to foster compliance with program and positively impact outcomes.
• Assist with modification and management of care plans under the direction of a Registered Nurse in conjunction with member, medical consenter or caregiver, Department of Family and Protective Services (DFPS) caseworker and family, if applicable, as well as the managing physician

Required:

• Top 3 skills-Call Center, Medical Background, Working with the Aging, Blind and Disabled Population
• Must have Great customer service
• Special skills- Flexibility, Background in Managed Care
• Preferred but not required: Bachelor’s degree in Social Work, Health Services, Behavioral Science, or related field, or equivalent experience.

Why Apply:

• Full benefits available after 90 days: Medical, Dental, Vision, Life, Short-term Disability
• 401k after 1 year of employment: With employer match and profit sharing
• GREAT Hours! Monday through Friday, 40 hours per week, No Weekends
• Competitive Pay Rate!​

Keywords: Medical Billing, Medical Coding, Provider Services, Member Services, CMS, Managed Care, MCO, Benefit Verification, LVN, Licensed Vocational Nurse, Clinical Care, Clinical Service, Clinical Coordinator, Nurse, Mail Order Medications, Insurance Verification, Pharmacy, Prior Authorization, Reimbursement Counselor, Medical Customer Service, Healthcare, Inbound Calls, Outbound Calls, Medicare, Medicaid.