Healthcare Business System Analyst (LANES) - Public Health Foundation Enterprises, In

We have a diverse team of healthcare IT experts devoted to solving real-world healthcare problems. We’re looking for a driven, smart, creative, and fun candidate who shares our passion for optimizing the intersection of consumer health, engagement, technology, and innovation.

LANES is a community-based Qualified Health Information Organization (QHIO) whose mission is to improve health care delivery by building a platform that enables cost-effective and secure electronic exchange of patient medical records among public and private health care providers and health plans in the larger Los Angeles region. LANES seeks to make personal health information available when and where it is needed for patient care, safely and securely.

LANES uses the Mirth technology, AWS cloud, Google Big Query, HL-7, and FHIR, to link healthcare organizations and to maintain the core technology infrastructure of the Health Information Organization.  

As Healthcare Business System Analyst you will play a pivotal role in ensuring the quality, reliability, and performance of our healthcare information technology solutions. Your analytical, technical, and business expertise will drive the implementation of rigorous analysis, requirements gathering, and testing of our systems while adhering to IHE (Integrating the Healthcare Enterprise) and FHIR (Fast Healthcare Interoperability Resources) standards. You will manage multiple projects and collaborate closely with cross-functional teams to identify requirements, optimize systems performance, and contribute to the overall enhancement of our healthcare data exchange platform and services offered to our customers.

Special Note: This is a virtual home-based position within Los Angeles and southern California. This position will be required to attend in-person meetings in the Los Angeles area on an as-needed basis, usually at least once per month.

This is a full-time benefitted position.  Employment is provided by Heluna Health.

The pay rate for this position is $118,000 to $153,000 annually.

ESSENTIAL FUNCTIONS

• Analyzes and documents current system and information architectures, procedures, processes, and practices.
• Interviews subject matter experts and other internal and external stakeholders.
• Identifies and documents business objectives and project scopes.
• Gathers and documents functional and technical requirements.
• Authors requirements documents, charts, and creates project artifacts.
• Analyzes requirements, identifies gaps and opportunities for improvements, and proposes priorities based on urgency and importance. 
• Identifies project requirements such as milestones, deliverables, and sign-off criteria.
• Performs gap analysis.
• Defines Quality Assurance and Testing requirements.
• Performs functional, technical, and user acceptance testing.
• Manages assigned projects from initiation to close out.
• Manages Agile workflows, tracks progress, and facilitates transparency within the team.
• Defines and utilizes metrics to monitor project performance.
• Prepares reports by collecting, analyzing, and summarizing information and trends.
• Follows current progress in business system analysis methods and proposes industry best practices for adoption.
• Performs other duties as assigned.

JOB QUALIFICATIONS

• B.S. degree in Computer and Information Sciences, Business Administration, or a related field is required.
• PMP certification is preferred.
• Experience with business processes and information types used in healthcare including hospitals, clinical practices, health plans, and public health is required.
• Experience with developing requirements documents, e.g., business, functional, technical, quality, user interface, project, and product requirements documents.
• Experience with performing Quality Assurance and testing.
• Experience with Agile project management.
• Familiarity with Jira, Trello, or Azure DevOps.
• Experience with product roadmap and feature prioritization is preferred.
• Experience working within databases such as Postgres and Google BigQuery.
• Experience with cloud environments such as AWS and GCP.
• Ability to write SQL queries.
• Familiarity with HL-7 v.2, CCDA, and FHIR standards.
• Understanding of technical debt and its implications on product quality, maintainability, and delivery timelines.
• Understanding of the principles and practices of Test-Driven Development (TDD).
• Proficiency in data analysis and use of metrics.

Other Knowledges, Skills, and Abilities

• Excellent analytical, diagnostic, and problem-solving skills.
• Excellent written and verbal communication skills with technical and non-technical audiences.
• Excellent active listening skills.
• Ability to comprehend business requirements and translate them into technical specifications.
• Ability to work independently and as part of a team.
• Attention to detail.
• Ability to prioritize.
• Ability to multitask.
• Attention to information privacy and security. 

Certificates/Licenses/Clearances

• A valid California driver’s license, proof of vehicle insurance, and reliable transportation or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Successful background check clearance.

PHYSICAL DEMANDS

Stand     Frequently

Walk     Frequently

Sit             Frequently

Handling / Fingering    Occasionally

Reach Outward     Occasionally

Reach Above Shoulder Occasionally

Climb, Crawl, Kneel, Bend Occasionally

Lift / Carry Occasionally - Up to 25 lbs

Push/Pull Occasionally - Up to 25 lbs

See         Constantly

Taste/ Smell Not Applicable

Not Applicable Not required for essential functions

Occasionally      (0 - 2 hrs/day)

Frequently    (2 - 5 hrs/day)

Constantly            (5+ hrs/day)

WORK ENVIRONMENT

General Office Setting, Indoors Temperature Controlled

It is the policy of Heluna Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)