Health Unit Coordinator - Shriners Children's

Shriners Children’s is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.

Title: Health Unit Coordinator (HUC)

Department: Inpatient Services

Location: Portland, OR

Hours: Full Time (0.9 FTE)

Shriners Children’s-Portland is seeking a full-time Health Unit Coordinator (HUC) to join our team! This position provides clerical and communication support to the Inpatient Unit by performing receptionist duties, directing telephone traffic (Unit and Hospital), arranges tests/procedures and ordering of supplies and equipment.

The Health Unit Coordinator manages the communication center of the inpatient nursing units, communicating courteously, effectively, and efficiently with all customers.  Completes clinical information system and patient record responsibilities including admission, discharge, and transfers, patient registration, obtaining and updating insurance information; ensures that records are complete and accurate to allow for patient billing.  Ensures nursing staff is aware of patient needs communicated to the HUC through the nurse call system.  Notifies appropriate staff during emergency situations, acute admissions, and discharges.  Provides assistance as needed to the nursing staff. 

Education

High School Diploma / GED required

Certification/Licensure

Health Unit Coordinator (HUC) certification preferred

Experience

Experience in a healthcare setting and medical terminology strongly desired

Previous HUC experience preferred

Other

Current full vaccination status required

Minimum Qualifications:

• Previous receptionist and/or administrative office support experience is required, experience in a healthcare setting is preferred
• Experience in a pediatric or orthopedic setting is preferred
• Ability to prioritize and manage time effectively to assure completion of patient care activities

Preferred Qualifications:

• Demonstrates knowledge of medical terminology
• Excellent verbal and written communication skills
• Demonstrates the ability to be flexible; self-motivated; excellent with communication, interpersonal, and organizational skills; able to prioritize multiple assignments
• Current American Heart Association Basic Life Support (BLS) Card Certification is preferred
• Bilingual English/Spanish