Health Insurance French Speaking Customer Service Representative - PayerFusion

About Us:

PayerFusion Holdings is looking for an efficient and personable French Customer Service Specialist to work in rapidly growing healthcare Third Party Administrator. Please join a team of excellence and reward. Must be fully proficient in the use of the French, English.

We are a service-based company creating a full-featured software suite for the healthcare industry from scratch. Innovative drives us in creating a unique and meaningful experience for healthcare professionals. While many industry-wide solutions exist, nothing comes close to our ground-breaking approach.

Responsibilities:

• Main responsibilities will be liaising between providers and insurance companies to provide excellent service to insured members.
• Must be quality driven and a self-starter that is responsible and with excellent follow up skills.
• Excellent communications skills via email and telephone (must be proficient in good telephone use and etiquette skills) to communicate with clients and interact with medical providers and our in-house case management department.
• Must be proficient in all functions of computer office use including email, excel, crystal reporting and other day to day software tools

• Must be fully proficient in the use of the French language- written and spoken communication Experience:

• The right candidate must be bilingual in French and English proper use of the languages in both written and oral form. Spanish is a plus but not required.

Requirements:

• Must speak French
• We prefer someone with ICD 10 and CPT 4 knowledge and an understanding of the healthcare forms (UB 04 and CMS 1500).
• Preferably must have previous medical field expertise in working in a health insurance company or HMO plan with authorizations, patient referrals and or customer service sales.

Bonus Points:

• We provide excellent health and dental insurances. 401K and other supplemental benefits
• We also provide of time off (vacation/sick and holiday) and a pleasant working environment.