Health Applications Analyst I, II, III, or Senior (Nursing) - Cherokee Nation

Performs as the Health Applications Analyst for Information Technology (IT), providing Electronic Health Record (EHR) support to end-users. Assesses, plans, develops, designs, implements, enhances, maintains, and supports the Cerner Millennium Solutions associated to the position. Analyzes, evaluates, documents, and makes recommendations related to EHR patient and information flow within the health system.  Implements and supports multi-service software packages that automate the capture of clinical encounter information and its subsequent retrieval. 

All duties apply to Ambulatory Nursing, Ancillary, Behavioral Health, Dental, Emergency Department, Inpatient Nursing, Obstetrics, Order Management, Revenue Cycle, and Surgery areas.  Performs as the Health Applications Analyst for IT, providing EHR support to end users.  Assesses, plans, develops, designs, implements, enhances and maintains the EHR solutions.  Analyzes, evaluates, documents and makes recommendations related to EHR patient and information flow within the health system.  Actively participates in Change Management and adheres to Change Management guidelines. Logs all problems referring those requiring a higher level of technical support to the appropriate staff or team.  Implements and supports multi-service software packages that automate the capture of clinical encounter information and its subsequent retrieval.  Works with EHR end-users to ensure EHR processes support regulatory requirements and other governing body regulations.  Provides analyst and technical support to all health entities as needed.  Coordinates work assignments given in order to meet deadlines and ensure continued progress toward assignment completion. Shares experience and expertise with other members of the team.  Works with supervisor to manage the EHR solutions and addresses integration issues with other software packages.  Serves as liaison between service lines concerning EHR usage and clinical workflows.  Identifies data integrity issues and analyzes data and process flows for process improvement opportunities.  Coordinates efforts between stakeholders from multiple areas in order to gather requirements, develop technical specifications, and test enhancements and other changes to these systems.  Acquires a comprehensive knowledge of the software involved to determine procedural issues versus system/application deficiencies.  Provides training details to end users and training department on current software applications and new features and ensures options are available for training of new users.  Emphasizes timeliness, accuracy, security and the importance of these functions on every other EHR application.  Promotes an awareness of the importance of data validity and data security.   Coordinates efforts to correct deficiencies and errors that occur in the electronic record.  Performs data analysis in order to extract requirements, identify data inaccuracies, and ensure accurate processing and reporting.  Coordinates with Health IT Team, super-end users and other external technical counterparts to implement integrated packages, resolve conflicts, provide secondary support on related software modules, test software, identify software problems and ensures smooth operations in areas where package scope overlaps or is integrated with other services’ functions.  Establishes effective interpersonal relationships with all levels of organizational personnel.  Promotes an atmosphere that encourages enthusiasm and user participation in clinical computing. Creates a positive environment for reporting application and/or system deficiencies and suggestions for system improvements and enhanced functionality.

Ambulatory Nursing only:

Supports EHR Ambulatory Nursing solutions including, but not limited to, Cerner PowerChart, DCP Tools, and Bedrock.  

Inpatient Nursing only:

Supports EHR Inpatient Nursing solutions including, but not limited to, PowerChart, DCP Tools, and Bedrock.

Obstetrics only:

Supports EHR Obstetrics, Labor and Delivery, and Nursery solutions including, but not limited to, PowerChart Maternity and tracking shell, iView Band, PowerChart, DCP Tools, and Bedrock.

Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES 

No supervisory responsibility.

EDUCATIONAL & EXPERIENCE REQUIREMENT

Health Application Analyst I

Bachelor’s degree from a 4-year college or university in a health related occupational field (i.e., nurse practitioner, registered nurse, pharmacist, dentist or physician assistant; or 6 years related experience; or equivalent combination of education and experience.  A non-health related Bachelor’s degree will be accepted with at least three (3) years of experience in working with EHR/EMRs. An additional three (3) years of experience in a related field.

Health Application Analyst II

Bachelor’s degree from a 4-year college or university in a health related occupational field (i.e., nurse practitioner, registered nurse, pharmacist, dentist or physician assistant; or 6 years related experience; or equivalent combination of education and experience.  A non-health related Bachelor’s degree will be accepted with at least three (3) years of experience in working with EHR/EMRs. An additional five (5) years of experience in a related field.

Health Applications Analyst III 

Bachelor’s degree from a 4-year college or university in a health related occupational field (i.e., nurse practitioner, registered nurse, pharmacist, dentist or physician assistant; or 6 years related experience; or equivalent combination of education and experience.  A non-health related Bachelor’s degree will be accepted with at least three (3) years of experience in working with EHR/EMRs. An additional seven (7) years of experience in a related field.

Senior Health Applications Analyst

Bachelor’s degree from a 4-year college or university in a health related occupational field (i.e., nurse practitioner, registered nurse, pharmacist, dentist or physician assistant; or 6 years related experience; or equivalent combination of education and experience.  A non-health related Bachelor’s degree will be accepted with at least three (3) years of experience in working with EHR/EMRs. An additional ten (10) years of experience in a related field.

COMPUTER SKILLS 

An individual should know Accounting software, Database software, Design software, Development software, Project Management software, Spreadsheet software, and Word Processing software.

CERTIFICATES, LICENSES, REGISTRATIONS 

Must possess a valid driver’s license with a driving history verified through a motor vehicle report that meets requirements for Cherokee Nation underwriting rating.

OTHER QUALIFICATIONS

The employee must not be and will not be under sanction by the United States Department of Health and Human Services Office of the Inspector General (OIG) or by the General Services Administration (GSA) or listed on the OIG's Cumulative Sanction Report, or the GSA's List of Excluded Providers, or listed on the OIG's List of Excluded Individuals/Entities (LEIE).

Ambulatory Nursing, Ancillary, Behavioral Health, Dental, Emergency Department, Inpatient Nursing, Obstetrics, Order Management, Revenue Cycle, and Surgery areas.

Must have experience in the coordination of other automated health care information systems, such as Electronic Medical Records (EMR).  Must possess a working knowledge of the Privacy Act, HIPAA, quality improvement principles and information security regulations.  Must possess advanced knowledge of the theories, principles, practices, methodologies and procedures of a professional health-related occupational field, such as a nurse practitioner, registered nurse, pharmacist, dentist or physician assistant.  Must demonstrate the following:

• Ability to adapt to a fast pace Health IT environment
• Analytical problem solving skills
• Strong interpersonal skills
• The ability to fluently read and speak the English language, with knowledge of the Cherokee language considered desirable.

Must possess excellent written and verbal skills, the ability to work in a collaborative team environment.  Must be results oriented, have focus on accountability and be able to maintain professional attitude and performance

Ambulatory Nursing only: Experience in the use of EHR Ambulatory Nursing Solutions is preferred, specifically Cerner PowerChart, DCP Tools, and Bedrock.

Inpatient Nursing:  Experience in the use of EHR Inpatient Nursing Solutions is preferred, specifically PowerChart, DCP Tools, and Bedrock.

Obstetrics:  Experience in the use of EHR Inpatient Obstetrics Solutions is preferred, specifically PowerChart, Bedrock, CMT Maintenance Tool, DCP Tools, Pregnancy History and summary, PowerChart Maternity Tracking Shell, and Fetal Link.

PHYSICAL DEMANDS

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

WORK ENVIRONMENT

The noise level in the work environment is usually moderate.