Head of Sales, U.S. East Area - Air Express International USA, Inc.

Job Title: Head of Sales – East Area, US

Job Location: Eastern Region, United States

DHL Global Forwarding manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at http://www.dhl-usa.com/en/careers/jobs.html

We have an outstanding career opportunity for a Head of Sales – East Area, US. This role is responsible for managing and driving the performance of the Field Sales channel in the East Area. You will develop plans and targets for the based on country targets, apply local sales incentive schemes, ensure achievement of the country's sales index, and improve sales performance through effective processes and performance measurement. Additionally, you will manage a portfolio of medium-sized business customers and act as a coach for the field sales team. This position can be based in any of our stations in the East Area, US.

Key Responsibilities:

Sales Strategy and Planning:

• Develop and implement sales strategies and plans to achieve regional sales targets and objectives.
• Analyze market trends, customer needs, and competitor activities to identify new business opportunities and drive revenue growth.
• Collaborate with senior management to align sales strategies with overall business goals.

Team Management & Leadership:

• Drive the implementation of effective sales tools and processes in the country
• Drive performance improvement of the country's BC segment by supporting target achievement for country-field sales.
• Recruit, train, and mentor a team of field sales representatives within the Area.
• Set performance expectations, provide coaching and guidance, and conduct regular performance evaluations.
• Foster a high-performance culture, motivate the team, and drive individual and team sales results.

Customer Acquisition and Relationship Management:

• Build and maintain strong relationships with key customers within the Area.
• Lead the team in prospecting, qualifying leads, and closing sales to achieve revenue targets.
• Collaborate with cross-functional teams to ensure seamless customer experiences and high levels of customer satisfaction.
• Coach our sales executive on how to target, hunt, qualify, and develop their own portfolio of customers
• Invest in critical relationships between medium-sized business customers and the rest of the DGF organization.

Collaboration and Communication:

• Collaborate with internal teams, including marketing, operations, and customer service, to ensure alignment and seamless execution of sales initiatives.
• Communicate sales targets, strategies, and performance updates to the field sales team and other stakeholders.
• Act as a liaison between the field sales team and senior management, providing feedback and insights to drive continuous improvement.

Qualifications and Skills:

• Bachelor's degree in Business, Marketing, or a related field preferred
• Proven experience in field sales management, preferably in the freight forwarding industry
• Strong track record of achieving and exceeding sales targets and driving revenue growth.
• Excellent leadership and people management skills, with the ability to inspire and motivate a team.
• Strong business acumen and strategic thinking, with the ability to develop and execute effective sales strategies.
• Exceptional communication and interpersonal skills, with the ability to build relationships with customers and internal stakeholders.
• Analytical mindset with the ability to analyze sales data, identify trends, and make data-driven decisions.
• Results-oriented and self-motivated, with a strong drive for success.
• Flexibility to travel within the region as required.
• Proficiency in using CRM systems and other sales tools.

Benefits: (All non-union employees)

At DHL Global Forwarding we cultivate a culture that values both respect and results, placing a strong emphasis on fostering a diverse and inclusive workforce.