Head of Mortgage Production - Intelliloan

Position Summary

The Head of Mortgage Production will be responsible for overseeing all aspects of mortgage loan production, from origination through funding. This role involves setting strategic direction, achieving production goals, and managing a high-performing team of loan officers, sales managers, and support staff. The ideal candidate is a seasoned mortgage professional with a proven track record in driving loan volume, developing talent, and implementing innovative strategies to increase production while maintaining high standards of compliance and customer satisfaction.

Key Responsibilities

Leadership & Strategy:

Develop and implement a strategic vision for the production team that aligns with Intelliloan’s growth objectives.

Provide leadership, mentorship, and performance oversight to a team of loan officers, sales managers, and other production staff.

Foster a high-performance culture that encourages collaboration, innovation, and accountability.

Production Management:

Drive loan production volume by setting and achieving monthly, quarterly, and annual targets.

Monitor key performance indicators (KPIs) for the production team and adjust strategies as needed to optimize results.

Streamline workflows to improve efficiency and reduce processing times without compromising quality or compliance.

Customer Experience:

Oversee the loan origination process to ensure an exceptional customer experience from application to closing.

Collaborate with marketing and customer service teams to enhance customer engagement and satisfaction throughout the loan process.

Implement initiatives that improve the customer journey, reduce friction, and enhance transparency.

Compliance & Quality Assurance:

Ensure that all loan production activities comply with regulatory requirements and company policies.

Develop quality control processes to mitigate risks, ensure loan integrity, and maintain compliance standards.

Stay up-to-date on mortgage regulations, market trends, and industry best practices.

Business Development & Partnerships:

Identify and cultivate partnerships that support loan production growth, including real estate agents, builders, and referral partners.

Collaborate with marketing to develop strategies for lead generation, branding, and market expansion.

Represent Intelliloan at industry events, conferences, and networking opportunities to strengthen relationships and drive new business.

Qualifications

Bachelor’s degree in finance, business, or a related field; advanced degree or certifications preferred.

8+ years of experience in the mortgage industry with a minimum of 5 years in a leadership role, overseeing mortgage production or sales teams.

Deep understanding of mortgage products, loan origination, and secondary market dynamics.

Proven ability to lead and inspire a high-performing mortgage production team.

Strong analytical skills with a data-driven approach to setting and achieving production goals.

Excellent communication, organizational, and interpersonal skills.

Proficiency with mortgage software and technology platforms; experience with CRM systems is a plus.

Thorough knowledge of federal and state mortgage regulations.

Why Intelliloan?

Competitive salary with performance-based incentives.

Comprehensive benefits package including health, dental, and vision insurance, 401(k), and paid time off.

Opportunities for professional growth and career advancement in a fast-paced, collaborative environment.

A supportive team dedicated to excellence and innovation in mortgage lending.