Head of Human Resource Business Partners and Program Management - Benson Executive Search

Are you looking to relocate to San Diego?

Reporting to the Head of HR, this Head of Human Resource Business Partners and Program Management leader is responsible for leading a team of HR Business Partners with oversight of enterprise-wide HR programs, organizational design, change management, and compliance. This future-focused Director will have responsibility for all HR delivery. As ICW leads through its digital transformation, this leader, and the rest of the HR leadership team will be instrumental in building and enhancing a foundation so the company can grow.

The Director will provide a broad range of HR support and consulting services to multiple locations and business units within the company, supporting HR strategy and improving operational capability. Bringing their inspiration and leadership skills, this Director will lead, coach and mentor the HR Business Partners on strategic human capital guidance to their business units. The Director will also oversee the execution of HR programs and strategies, enterprise-wide HR team projects and initiatives, and provides innovative solutions that support and optimize the operating objectives of the business while ensuring legal compliance contributing to the long-term financial success of ICW Group.

This leader will manage a team of 7 including HR Business Partners, two HRIS

analysts and an HR program manager.

Key Responsibilities:

Develops strategies focusing on human resources policies and procedures throughout the organization and ensuring they fit the needs and goals of the company.

• Ensures achievement of strategies/objectives by providing HR leadership that delivers innovative, value-added counsel and services that facilitate the attraction, retention, and development of Team Members.
• Provides proactive and pragmatic solutions and alternatives to HR related issues and strategies.
• Serves as a key member of the HR leadership team addressing HR strategies, projects, and programs that allow the business to advance and grow.
• Designs, implements, and maintains a positive employee experience.
• Leads, manages, and documents implementation of innovative solutions and/or upgrades to HR systems and processes.
• Focuses on the success of talent from recruitment, onboarding, promoting and retention through a purposeful and strategic use of people analytics and data that will focus the organization’s direction for the future.
• Supports development of talent management strategies, which will enhance employee engagement and mitigate future talent gap.
• Serves as lead point of contact for various internal and external audits.
• Develops policies and provides guidance to ensure compliance with all applicable federal, state, and local labor laws.

Directs the day-to-day operations of the HR Business Partner team to deliver best in class HR delivery, including the development of strategic partnerships with team members, managers, and leaders.

• Provides vision, inspiration, coaching and mentoring to the HR Business Partners continuing to drive the role as a strategic partner to the businesses.
• Proactively leads in areas respective to HR Operations including the strategy and execution.
• Provides leadership, expertise, and guidance to the managers and leaders across the company.
• Partners closely with HR counterparts to ensure alignment in business practices where possible.
• Establishes and maintains a positive and productive relationship with senior business leaders to establish HR strategic direction and drive business effectiveness.
• Utilizes data, metrics, and analysis to provide insight for decision-making and provides appropriate interventions to achieve business goals and increase employee engagement, commitment, and retention.
• Collaborates with VP, Human Resources in supporting HR strategy, driving cultural change, and improving organizational capability.
• Partners with VP, Human Resources in all aspects of HR programs such as organizational assessment, succession planning, organizational design, workforce planning, and change management to strengthen overall organizational capability.
• Uses and leverages technology and social media as appropriate and in accordance with policies and procedures to promote HR operations.
• Fosters change leadership, act as an HR brand ambassador and drive valued culture in conjunction with diversity and inclusion.
• Partners with the HR Business Partners and the Legal team to ensure evolving legislative requirements are met.

Develops and leads a team of HR operations professionals.

• Provides strategic, tactical, and daily direction to the HR operations team.
• Inspires and coaches the team to deliver high quality business valued added programs to the company.
• Establishes and maintains the overall work cadence and, in partnership with department leadership, ensures performance and outcomes strive for excellence in delivery and customer experience. Ensures that the entire team is engaged and that leadership practices encourage development, recognition, and retention.
• Oversees the performance management and development process for the enterprise and performs performance management duties, development planning, and coaching for direct reports.
• Acts as a resource for team members to answer questions and solve complex problems.
• Establishes and adheres to hiring criteria, on-boarding, and training requirements for incoming staff.
• Consistently tracking progress and reporting the status of projects, keeping everyone informed and on track.
• Manages budget, technology, and other resources, workload, and ensures adherence to all Company policies and procedures and compliance responsibilities.
• Ensures data quality, adherence to IT security guidelines, profitability and other risk-related metrics for self and members of the team.

PROFESSIONAL EXPERIENCE

• Possess a strong understanding of HR Business Partner work and HRIS systems along with strong knowledge of HR operations.
• Proven HR leader with solid experience running the HR operations of a business.
• Brings deep HR “best practice” knowledge.
• Strong communication skills with ability to adapt style to suit the audience.
• Demonstrated strong leadership and relationship management experience that delivers results through effective teamwork.
• Proven track record of building, leading, and working on teams.
• Ability to independently formulate long-range objectives and manage varied programs and services.
• Ability to make effective and persuasive speeches and presentations on controversial or complex topics.
• Knowledge of legal requirements impacting all areas of HR. Expertise in federal and multi-state laws and practices. In-depth knowledge of employment and labor laws.
• Brings best in class knowledge of change management principles and approaches. Has helped lead change management initiatives.
• Knowledge of agile working methodology a strong plus.
• Demonstrated strong Financial Acumen-applies appropriate cost/benefit principles in deciding best approaches to work.
• Bachelor’s Degree required with a major or emphasis in Human Resources, Business, Organizational Development, or related field.
• Master’s Degree preferred.
• Minimum 10 years of experience in Human Resources including HRBP, operations, management, and/or organizational process improvement required.
• Minimum 5 years of leadership experience required.
• Professional HR certifications preferred (PHR, SPHR, SHRM-CP, or SHRM-SCP).

Benson Executive Search does not post all of our active searches.

If you're interested in further developing your HR career, please contact us at info@bensonsearch.com. Thank you for your interest.