Head of Facebook Research - Meta

Our UX Research team mission is to deeply understand and measure the needs behind the behaviors of both the current and future users of Facebook worldwide. UX researchers at Meta tackle some of the most complex business questions in order to assess current strategy and inform future app strategy and product roadmaps, working closely with engineers, product managers, designers and data scientists. The decisions made based on their research impact the daily experiences of billions of people on a global scale. To achieve this, we must employ the full range of qualitative and quantitative methods delivered at scale and with the highest level of rigor. We value a diverse range of perspectives and stem from many different backgrounds— geographically, culturally, educationally, philosophically. Meta is looking for an experienced research leader with seasoned research, communication and people management skills. The successful candidate has a proven track record of translating research into design and product decisions. It's not enough to answer interesting questions about user behavior; our team focuses on impact. You will oversee a team of world-class researchers across multiple research disciplines.The successful candidate must be an expert research leader who can generate and socialize insights that impact the strategy and product roadmaps of complex and diverse products. The role also requires a proven track record of building and managing high-performing teams, preferably with researchers of different disciplines. Candidates must be able to articulate the vision of the team to cross-functional partners and be a strong advocate for the role of research in product development.

RESPONSIBILITIES

Head of Facebook Research Responsibilities:

• Manages a research area with broad scope in size and complexity
• Manages multiple research managers and ICs across multiple broad initiatives
• Identify ways to elevate and up level Research with product leadership
• Influence and drive strategy
• Calls out risks and opportunities across multiple teams
• Consider factors beyond your immediate team to innovate, take appropriate risks, and balance short, medium, and long-term needs
• Identify gaps and solutions for future growth and scale within the org, including system, product, function, partnership, culture and/or organization opportunities
• Responsible for the quality of the team, including coaching, growing ICs and managers and addressing under-performance
• Responsible for developing a cohesive and strong leadership team of managers
• Be a role model for inclusive behaviors and build a diverse organization that values, respects and taps into different backgrounds and perspectives
• Understands org health (engagement, retention, feedback)
• Effectively diagnose and make recommendations to solve complex issues that may span multiple teams
• Communicate team purpose, contribution, and how it fits in with the broader mission of the company
• Makes the company better through engaging in cross-company efforts like recruiting, cross-functional partnerships, diversity & inclusion, or site initiatives
• Actively recruit and close top tier talent to fill strategic open positions for both IC and management roles beyond your immediate organization
• Drives team execution, culture, and process across the FB research community, broader FB community and/or externally
• Forms internal partnerships, influence, resolve conflict, build alignment, and work effectively across teams and disciplines throughout the company to execute the strategy
• Proactively identify the largest problems impacting your team's execution and effectively resolve and manage dependencies
• Identify relevant metrics and track trends to report progress relative to goals. (E.g., team health, research impact, product goals)

MINIMUM QUALIFICATIONS

Minimum Qualifications:

• Bachelor’s degree or significant experience conducting UX research with meaningful business impact
• 18+ years of experience conducting research post-Bachelor’s degree
• 8+ years directly managing, coaching and developing full-time researchers
• 5+ years experience managing managers
• Directly managed across different research methodologies
• Experience directly conducting primary research (either qualitative or quantitative) end-to-end (i.e., designing, fielding, analyzing and reporting out data)
• Experience building teams over time through hiring, growing, and retaining high-performing researchers
• Experience building and setting research strategy that connects with business strategy
• Track record of translating research into business impact
• Experience working with a variety of cross-functional peers and stakeholders (e.g., product managers, data scientists, designers, engineers, policy, communications, marketing)

PREFERRED QUALIFICATIONS

Preferred Qualifications:

• Masters or Doctorate degree
• Experience with consumer products, consumer insights, or product development
• 5+ years of UX research experience