Head of Customer Engineering, Defense, Public Sector - Google

Reston, VA

About the Job

Must be a US Citizen to meet customer and compliance requirements, including access to classified information.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Reston, VA, USA; Washington D.C., DC, USA.

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
10 years of experience as a pre-sales engineer at an enterprise technology company, or in a similar customer-facing role.
3 years of experience as a pre-sales manager or a people manager in a technical customer-facing role within a sales engineering team.
Experience in promoting technology solutions to Department of Defense (DOD) Federal agencies.
Ability to obtain, or currently possess, and maintain an active US Government Top Secret security clearance.
Ability to travel up to 25% of the time.

Preferred qualifications:

Experience with software lifecycles, building tools, and architecting and developing software for scalable, distributed systems, including data platform, AI/ML and infrastructure.
Experience with cloud native architecture in a customer-facing or support role.
Experience engaging with, and presenting to, technical stakeholders and executive leaders, including tailoring and delivering compelling messages by audience, asking strategic questions, and leading conversations that drive business opportunity.
Experience managing a team through business processes, operations and career development, including account mapping, quota setting, quarterly or annual performance management, and managing sensitive information.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Customer Engineering Manager, you will lead a team to engage with business prospects, named accounts, and channel partners to understand and assess customer requirements, demonstrate Google’s Cloud technologies, and address technical objections. You will lead to driving solution innovation, working across the organization to identify assets and tools to drive customer adoption manage a team of engineers, and maintain technical proficiency.You will possess and maintain an active security clearance and a commensurate clearance for each government agency for which you perform GPS work. Failure to maintain (or obtain, if applicable) the appropriate U.S. Government clearance or customer screening requirements that result in the employee being unable to perform the requirements of the role, may result in employment action including termination.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $181,000-$257,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

Lead a team of Customer Engineers and build an inclusive and thriving growth culture. Focus on talent strategy and skills development to deliver on successful cloud transformation outcomes for our customers and accelerate business goals for territory.
Foster partnerships with key customers across the book of business and provide leadership related to cloud, transformation and industry trends.
Partner with Google Cloud business leadership to define technical go-to-market strategies and execution plan for the team's book of business.
Balance technical leadership with operational excellence, lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with our customers, partners, and prospects.
Work cross-functionally across Google, our partners, and your team to resolve technical roadblocks including capacity needs, constraints and product tests affecting customer satisfaction.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Source : Google