Head of Bank Lending Partnerships - Cash App

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

This role sits within the Cash App Financial Product Operations team (FinOps). This team is responsible for managing the Financial Infrastructure Platform that underpins Cash App. The Financial Infrastructure Platform is what makes it possible for payments to be made and received safely, efficiently and cost effectively. It also makes it possible to invest in stocks, bitcoin and provide access to other financial instruments (lending products). The Financial Infrastructure Platform is the foundation on which our Cash products are built and plays a critical role in enabling product strategy.  The Platform is built from a series of interconnected third party services and products, including Bank Lending partners.

As the Head of Bank Lending Partnerships, you will be responsible for the strategic direction of our Bank Lending Partnership model and will partner closely with the Product team to bring new initiatives to market that rely on strong relationships with our Banking partners. You will manage a team that oversees day-to-day operations with the Bank partners and helps ensure that the products and services Cash is building meet our bank partners’ requirements. In addition, you’ll be involved in identifying new partners for Lending products and negotiating the commercial terms of Cash’s partnerships.

You will:

• Act and be trusted as the group SME for lending, responsible for innovating with Product teams and establishing strategic direction for lending programs

• Act as the ‘Voice of the Bank’ within the business - advising internal stakeholders on how to develop products and initiatives that will work within the risk tolerance of the Bank partners

• Maintain strong relationships and knowledge in the Banking-as-a-Service (BaaS) industry to feed into strategy development and future partner selection

• Drive and foster a culture of collaboration and partnership with both our external and internal partners to drive strong performance across the Cash lending programs

• Operationalize SLAs and KPIs to drive bank partner performance e.g. for response time on approvals

• Oversee the process for new product concepts that require bank input and approval

• Drive internal operational consistency for Bank-related processes through internal coordination and process improvements

• Oversee regulatory inquiries and examinations and other required requests from our bank partners

• Work with cross functional teams across Product, Marketing, Engineering, Finance, Credit, Compliance, Legal, Customer Service and other major internal stakeholders to deliver on critical projects with our bank partners

You have:

• 10+ years of Financial Services experience, predominantly in Lending. Ideal candidates will have prior experience managing banking partners, or have worked in a bank partner who provide services to FinTechs 

• 5+ years leadership experience including building out and cultivating high performing teams 

• Strong relationship building skills with executives and technical teams and the ability to develop consensus and drive stakeholders to a decision

• Strong understanding of laws and regulatory requirements pertaining to Cash App’s Lending products

• Experience negotiating, and a strong knowledge of, lending partnership economics for a variety of consumer lending products.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $263,600 - USD $395,400
Zone B: USD $263,600 - USD $395,400
Zone C: USD $263,600 - USD $395,400
Zone D: USD $263,600 - USD $395,400

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

We’ve noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with @block.xyz, @squareup.com, @tidal.com, or @afterpay.com, @clearpay.co.uk.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.