Hardware Installer & Delivery Driver - A B Business Solutions

A&B Business Solutions has a track record of outstanding employee appreciation with an average employee tenure over 9 years. We pride ourselves on being manufacture certified while helping to develop strong communities and servicing businesses.  We don’t take ourselves too seriously so we can enjoy the journey. Our code of honor is to always tell the truth, train harder than anyone, and to hold ourselves and each other accountable. We impact our community with paid volunteer hours and community involvement. We utilize the metaphor of an eagle, as an eagle is a fighter that protects its family and soars higher and higher to see the full vision.

One of our big focus points is our culture. We have sponsored events and activities throughout the community, two catered, celebratory lunches per month, bonus opportunities, departmental retreats, anniversary and birthday recognition. We offer flexibility and paid time off to allow our team a work/life balance.  Training and continued development are part of the job at A&B. Come join our team with a great environment of being family owned.

Full Benefits: Health, Dental, Vision, Life Insurance, Long Term Disability, Accidental Death & Dismemberment, Community Involvement & Volunteer Opportunities, Paid Time Off, Bonus Opportunities, 401K Retirement Program, Employee Assistance Program.

A&B Business Solutions is a company who places a focus on supporting Businesses and our communities through developing great team members and providing an outstanding customer experience. Established in 1981 we have the stability most are searching for to start a career. We offer paid on-the-job training both hands-on and classroom. We are searching for career-minded people who thrive on opportunity and providing great customer service.

The role of the Hardware Installer will be focused on the delivery and installation of printers and multi-function copiers, repair and maintenance of various office equipment while providing excellent customer service. This isn’t a position where you drop off a box and drive away. These are detailed installations which include training the new customer on the machine or machines that are new to them.

Major Goals and Responsibilities:

The following job responsibilities are intended to reflect the major responsibilities of the job, but do not describe the minor duties or other responsibilities that may be assigned from time to time. Requirements are representative of minimum levels of knowledge, skills, and/or abilities. Incumbent will be required to satisfactorily perform all essential functions of the job.

• Responsible for timely delivery and installation of printers, multi-function copiers, fax machines, and any other supplies as required
• Confirm correct equipment is loaded by checking paperwork
• Secure equipment to prevent damage during travel and delivery
• Conduct daily check of delivery vehicle to ensure proper operation and to prevent potential issues
• Ensure proper operation of machines upon installation follow-up service call, if necessary
• Train customers staff on usage and problem solving such as, paper jams, changing toner, document feeder, duplexing, changing size of documents, scanning to email/folder, faxing options, and adding contacts to address book
• Communicate progress throughout the day with manager
• Complete all machine paperwork with required information and submit to Administration for processing.
• Provide recommendations to current and new clients regarding A&B services
• Repair various copiers and printers, facsimile, duplicators, and variety of other types of office equipment
• Install print drivers
• Understand digital device connectivity
• Manages various inventory

Skills/Abilities:

• Must be able to lift and move up to 60 pounds of equipment
• Ability to drive 10,000-pound delivery vehicle in a safe manner
• Strict attention to detail and organized
• Personable, customer-centric, honest, and trustworthy
• Excellent time management: ability to multi-task and meet deadlines
• Self-motivated and hardworking
• Problem-solving and critical thinking skills
• Discipline to work without close supervision
• Ability to make decisions
• Able to work comfortably with a variety of customers and associates
• Flexible attitude and versatility in learning

Qualifications Required:

• High school diploma or GED
• Clean driving record
• 1 year of warehouse/delivery experience preferred
• Background in electronics and/or mechanically inclined preferred
• Technical College education is helpful

People Managed: None

Compensation:  Hourly

BENEFITS:

• Paid Time Off
• Full Benefits
• Competitive Salary
• Bonus Opportunities
• Community Involvement and Volunteering opportunities
• Team Environment with the ability to share and incorporate individual ideas
• 401k Retirement Program
• Employee Assistance Program

A&B Business is an equal opportunity employer.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.