Guest Services Specialist - Sandy City

Job Description

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CLOSING DATE: Open until filled. Department will begin reviewing applications on January 29, 2025. Position may close at any time after this date. However, applications will continue to be accepted until position is filled.

STARTING SALARY: $19.00 - $20.00/hour

STATUS: Part-Time (non-benefitted, <29 hours/week).

DEPARTMENT: Community Arts

SUMMARY: Under the direction of the Venue Manager, assist in all other duties as needed either front of house or backstage to ensure a successful event. 

MINIMUM REQUIREMENTS: One year of house management or guest services preferred. High School diploma or equivalent preferred. Must be at least 18 years old to apply. A valid Utah driver’s license is required. Knowledge of basic concert event operation, emergency procedures and amphitheater operations within 30 days of hire. Responsibility for providing an outstanding guest/customer experience. Excellent communication and problem-solving skills; ability to interact with other City professionals and technical staff; communicate in a professional and courteous manner with the public; effectively communicate procedures and present training materials to volunteers and employees. Must have excellent customer service skills. Occasional use of scanner, 2-way radio, ticketing computers and printers, PC, 10-key or calculator. Ability to prioritize tasks, work well under pressure, exercise discretion and independent judgment when dealing with upset customers or vendors, may work independently on assigned projects involving planning, simple research and data collection, report preparation, and budget data preparation. Must be able to use independent judgment to resolve problems. Work requires considerable standing, walking, bending, and some lifting up to 25 pounds required. Work is performed with little supervision; exposure to various climate conditions; entails exposure to cold, heat and excessive noise and vibration; job requires evenings and weekend work, and some daytime hours. Possible holiday work. Must dress and groom in a manner congruent with the image of Sandy City.

NOTE: Applications may only be submitted online at https://jobs.citysuitehr.com/sandycity. If you don’t have access to a computer, you can visit Sandy City Human Resources office to apply at 10000 Centennial Parkway, Suite 310 (10000 S. 170 W.) Sandy, Utah. Sandy City will provide reasonable accommodations for any applicant during the examination and selection process. Sandy City does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetics, protected veteran’s status or other classes protected by applicable federal, state and local employment law. The City encourages applicants with all and varying language abilities. The city will accept applications and resumes in other languages but, to be properly processed, applications and resumes must be accompanied by an application and resume in English to assist City employees who are English speaking only. In addition, it is the City’s policy not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment. If you have special needs or questions, please call 801-568-7151. Sandy City is a drug-free workplace and an Equal Opportunity Employer. Must pass drug test before hire. If the position is a step position, it may be filled at a lower level.

Company Description

Sandy City is located in beautiful Salt Lake County, Utah. Our walkable and transit-oriented city center called "The Cairns" connects mountain adventure with an active urban lifestyle. With a bustling city arts and entertainment scene, world-class mountain skiing and summer recreation, a strong network of trails and outdoor public spaces, and unsurpassed shopping and dining, Sandy City is a destination location like no other!

With low property taxes, a low crime rate, great job availability, a highly-rated school system, and excellent entertainment and recreation options, Sandy City is a great place to live and work. If you think you are ready to be a part of our community, then we encourage you to continue with this job application!

Benefits

• 457 Retirement Account 
• Employee Assistance Program
• No Social Security Deductions

Compensation Estimator

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