GUEST ROOM ATTENDANT - RENAULT WINERY RESORT
Egg Harbor City, NJ 08215
About the Job
The culture at Renault Winery Resort is built on our shared core VIVÂMEE Values – JOY, HUMILITY, & MINISTRY. JOY means that we are a true team that enjoys serving others and winning together. We have a healthy sense of pride in a job well done. HUMILITY means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. MINISTRY means that we know that our spirit of hospitality can be a true gift for our guests. We realize the purpose of our daily tasks and duties must be to deliver kindness and love, and that this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, fire, reward, and praise our team members based on these characteristics, so it is essential that you share these core values in order to be a part of our wonderful team.
Come join a fun team with an amazing culture while working in a beautiful environment! Renault Winery is a recognized New Jersey State Historical site and the second oldest operating winery in the United States. The property currently consists of our hotel, Chateau Renault, our golf course, Vineyard National at Renault, a restaurant, House of Renault, a cafe, Cafe La Fleur, and of course our historic winery, which includes the largest wine tasting room on the east coast. Today, Renault Winery has recently been acquired by VIVÂMEE Hospitality, with plans to offer a complete revitalization to this beautiful property, pursuant to the original vision of Louis Renault.
Perks for being a Renault team member:
· Free Golf
· Benefits for Full-time team members
· 401k for Full-time team members
· Discounted merchandise and dining
· Discounts on hotel stays at all VIVÂMEE Hospitality resorts
· Exciting work culture
The role of the Guest Room Attendant is to ensure hotel rooms are clean, orderly, attractive, equipment operating as intended, and ready for use to meet guest arrival schedule.
Responsibilities:
- Promote and portray the VIVÂMEE Values.
- To know understand and adhere to company established policy and procedures.
- To respond to guests promptly.
- To perform cleaning operations daily in guest rooms according to company standards including the daily changing of bed linens, towels, cleaning the bathroom, dusting, vacuuming, and removal of trash.
- To refresh rooms for guests staying multiple nights (changing towels, making beds, replace amenities, etc.).
- Make-up sofa bed when required.
- To ensure the correct number of towels, washcloths, face cloths and amenities are left in each room.
- To be familiar with all rooms
- To restock housekeeping carts.
- To observe and report repairs and damages as needed.
- To replace light bulbs, hangers, irons, clocks, etc. as needed.
- Fold and assemble all sheets, pillowcases and blankets when returned from laundry 3 times per week or more if required.
- Decorate rooms with swans and flowers for special occasions.
- Turndown service for special holidays.
- Strip down all rooms upon checkout; take towels to basement; take sheets and blankets to storage bins.
- Remove all trash; turn off lights and air conditioners upon checkout during shifts.
- Assist maintenance with vacuuming halls and dusting furniture on 2nd floor lobby when needed and/or requested.
- To sort towels and sheets; load washing machine; load dryer; and, fold items from dryer.
- Deep clean rooms two times a year or when required (assisted by maintenance).
- Must be able to lift a minimum of 25 lbs.
Requirements
- Previous hotel-related experience desired.
- Ability to read, speak, understand, and communicate in basic English preferred.
- Lift up to 40lbs
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Renault Winery Resort is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Renault may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.