Guest Experience Supervisor - Chick-fil-A
Denver, CO 80222
About the Job
Description: At Chick-fil-A, we are so much more than a restaurant. Join our leadership team and partner with a reputable brand known for leading the way in its industry. With one-on-one coaching and development from a senior leader, you will have the opportunity to learn and lead in our organization. Be immersed in our culture, lead key projects, and develop your own business plans.
Leadership Role: Manage business operations leading a team of 20+.
Responsibilities:
- Lead a team of 20+
- Serve and lead in restaurant operations 35-40 hours/week
- Assist with social media and advertising for events
- Lead systems and processes that ensure consistent execution of food safety, food quality, and customer service
- Ensure processes are in place to provide remarkable guest experiences
- Exceed expectations with the guest experience in catering pickup and delivery
- Maintain current restaurant POP with accurate pricing, campaigns, and appropriate signage based on business plan
Qualifications:
- Experience in team leadership
- Excellent verbal and written communication skills
- Humble servant-leader
- Outstanding interpersonal skills
- Strong project/time management skills
- Self-starter with strong follow through
- Ability to work independently on complex projects
- Eagerness to continually learn and adapt to change
Benefits: Sundays Off, Flexible Scheduling, Quarterly Team Events, Scholarships, FREE FOOD!
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Our Chick-fil-A restaurant is locally owned and operated by an independent, franchised Operator who invests in the future of their Team Members and gives back to their communities.