GTM Strategy and Operations Specialist at Tbwa Chiat/Day Inc

Scale is a rapidly growing, venture-backed Series F startup that is changing the way organizations around the world build AI applications. We are looking for a highly driven and operationally focused GTM Operations Specialist to support our growing Public Sector business, with a particular focus on delivering AI/ML solutions to the U.S. Federal Government. This role will be instrumental in shaping our go-to-market strategy, optimizing operations, and enabling our teams to help scale innovative solutions for the U.S. Government.

GTM S&O Specialist

Scale is at the forefront of enabling the next wave of AI/ML technologies for the U.S. government, and we are expanding our Public Sector team to help drive this mission. The GTM Operations Specialist will play a key role in supporting our GTM strategy, managing operational processes, and enabling the broader team to meet ambitious sales and delivery goals. You will be a core part of our Public Sector business, collaborating across teams to build and scale operational systems that drive our growth. This position requires a self-motivated, independent operator who is deeply analytical, hands-on, and able to thrive in a rapidly changing, high-stakes environment. You must be comfortable taking ownership of your work and driving initiatives forward.

Requirements:

• 4+ years of experience in an operational or strategic role supporting GTM efforts, ideally in the federal or defense sectors.
• Experience in sales enablement, business development, or operations within a high-growth, fast-paced environment.
• A strong understanding of AI/ML technologies or a willingness to quickly learn the technical landscape.
• Proven track record of optimizing operations, streamlining processes, and driving cross-functional collaboration to achieve business goals.
• Ability to influence and work with diverse teams across technical, operational, and executive levels.
• Comfort with ambiguity and a passion for solving complex problems with a structured, data-driven approach.
• Excellent communication skills, with the ability to tailor messaging to different stakeholders and levels within the organization.
• Ability to work in Scale’s Washington, DC or San Francisco offices 2-3 days per week.

Nice to have:

• Experience working within U.S. government contracting or sales operations.
• Familiarity with the U.S. Department of Defense (DoD) and federal government procurement processes.
• Experience in product or project management, with the ability to drive initiatives from concept to execution.
• Familiarity with sales tools, CRM systems, and data analytics platforms.

Compensation:

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The base salary range for this full-time position in the location of Washington DC is:

$144,000 - $192,000 USD

About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI.

We are proud to be an affirmative action employer and inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

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