GSOC & Intelligence Manager, Global Security - Roblox
San Mateo, CA
About the Job
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.
At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.
A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.
We are seeking a highly motivated and experienced GSOC & Intelligence Manager to lead and oversee the day-to-day operations of our Global Security Operations Center (GSOC). Reporting to the Snr. Director of Global Security, you will play a critical role in ensuring the safety and security of Roblox employees, assets, and operations worldwide. This position requires a strong leader with exceptional communication, analytical, and problem-solving skills, and the ability to thrive in a fast-paced and dynamic environment.
You will:
- Manage the day-to-day operations of the GSOC, including monitoring security systems, responding to incidents, and coordinating with internal and external collaborators.
- Develop and implement operational procedures and protocols to enhance the efficiency and effectiveness of the GSOC.
- Oversee the collection, analysis, and dissemination of security intelligence to inform decision-making and support incident management, crisis management, and travel safety and security.
- Lead and mentor a team of GSOC operators and analysts, providing guidance, training, and performance feedback.
- Collaborate with cross-functional teams to ensure alignment and integration of security operations with business objectives.
- Serve as the primary point of contact for Global Security, managing mass communication and fostering strong relationships with internal and external partners.
- Drive continuous improvement initiatives to optimize GSOC performance and leverage technology to enhance situational awareness.
- Support incident management, crisis management, and travel safety and security programs by providing timely and accurate information and coordinating response efforts.
You have:
- Bachelor's degree in Security Management, Intelligence Studies, or a related field/ experience; advanced degree preferred.
- 5+ years of experience in security operations, with a focus on GSOC management and intelligence analysis.
- Proven experience leading and managing a team of security professionals.
- Strong understanding of security technologies, risk assessment methodologies, and incident management frameworks.
- Excellent communication, interpersonal, and presentation skills, with the ability to effectively convey information to diverse audiences.
- Experience with mass communication platforms and strategies.
You are:
- A highly motivated and dedicated leader with a strong work ethic.
- A skilled communicator with the ability to build relationships and influence collaborators.
- Diligent and meticulous, with a passion for problem-solving.
- Calm and decisive under pressure, with exceptional crisis management skills.
- Adaptable and flexible, thriving in dynamic and fast-paced environments.
- A great teammate, promoting trust and cooperation among colleagues.
- Committed to maintaining the highest standards of professionalism and discretion.
For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits.
Roles that are based in our San Mateo, CA Headquarters are in-office Tuesday, Wednesday, and Thursday, with optional in-office on Monday and Friday (unless otherwise noted).
You’ll Love:
- Industry-leading compensation package
- Excellent medical, dental, and vision coverage
- A rewarding 401k program
- Flexible vacation policy (varies by exemption status)
- Roflex - Flexible and supportive work policy
- Roblox Admin badge for your avatar
- At Roblox HQ:
- Free catered lunches five times a week and several fully stocked kitchens with unlimited snacks
- Onsite fitness center and fitness program credit
- Annual CalTrain Go Pass
Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations for all candidates during the interview process.