Growth Client Partner - Boston - Trianz

Boston, MA

About the Job

About Trianz

Trianz is a leading-edge technology platforms and services company that accelerates digital transformations at Fortune 100 and emerging companies worldwide in data & analytics, digital experiences, cloud infrastructure, and security. The company’s “IP Led Transformations” vision, strategy, and business model are based on insights from a recent global study spanning 20+ industries and 5000+ companies worldwide.

Trianz believes that companies around the world face three challenges in their digital transformation journeys - shrinking ‘time to transform’ due to competition & AI, lack of digital-ready talent, and uncertain economic conditions. To help clients leapfrog over these challenges, Trianz has built IP and platforms that have transformed the adoption of the cloud, data, analytics & insights AI.

Specifically, the following Trianz platforms are changing the way companies approach transformations in various disciplines:

Concierto: A fully automated platform to Migrate, Manage, and Maximize the multi & hybrid cloud. A zero code and SaaS platform, Concierto allows teams to migrate to AWS, Azure and GCP and manage them efficiently from a single pane of glass. Visit www.concierto.cloud for more information.
Extrica Data to AI Platform: Built on the concept of ‘federated or distributed data’, Extrica revolutionizes how users access data anywhere in the company’s ecosystems; productizes data and makes it available in a Netflix like user experience while delivering BI and AI powered insights. Visit www.extrica.io for more.
Pulse: Recognizing that workforces will be distributed, mobile, and fluid, Trianz has built a ‘future of work’ digital workplace platform called Pulse. Visit www.trianz.com/Pulse

Since the market launch of this strategy in mid-2023, Trianz has experienced enormous growth, success and recognition.

Some of Trianz’ built IP in data and analytics was acquired by Amazon. Since then, Trianz has been made an engineering partner of Amazon for building/supporting connected ecosystems across multiple AWS platforms.
Trianz Concierto cloud platform and Extrica Datamesh are gaining traction, winning over 2 dozen customers with 50+ customers and partners in the queue.
As an AWS Premier level qualified partner, Trianz is building and delivering platforms and services that are disrupting industry value propositions.

At a time when the services industry is struggling with its ability to deliver value at a pace that Trianz demands, Trianz’ “IP Led Digital Transformation Services” business model and value proposition are changing the game for companies and cloud providers such as AWS, Azure, and GCP. Rated #1 by clients in value delivery 5 years in a row, Trianz will surpass industry growth rates by a wide margin in the coming years.

Trianz is led by Sri Manchala, a former special forces officer from the Indian army and author on digital leadership (Crossing the Digital Faultline | Trianz), and a team of veterans from well-known firms such as Deloitte, HCL, KPMG, Wipro, Microsoft, AWS, GE, etc.

Given its above industry growth and demands, Trianz has recently raised private equity capital to scale the company over the next several years (Trianz Announces Strategic Growth Capital Investment by Capital Square Partners (prnewswire.com). Trianz is now seeking to bolster its senior and mid-level leadership with top talent across GTM, Engineering, Services, and Partnership organizations. We are seeking leaders driven by our purpose - to help accelerate digital transformations - and motivated to change the way our industry delivers value.

About the Role

Role: Growth Client Partner
Location: Boston / East Coast
Employment type: Fulltime

Trianz is now seeking to bolster its senior and mid-level leadership with top talent across GTM, Engineering, Services and Partnership organizations. We are seeking leaders driven by our purpose- to help accelerate digital transformations- and motivated to change the way our industry delivers value.

We are seeking senior business development professionals with a deep understanding Digital Transformation and client challenges; demonstrated track record of making the transition from traditional IT services to achieving Digital Transformation revenue goals and objectives and the ability to evolve/grow clients as they continue to invest in Digital Transformation.

You will partner with clients to develop shared visions of their journey; understand roadmaps of their Digital Transformation and identify opportunities in early stages. The goal is to bring various Trianz practices listed above and help clients develop clarity on specific initiatives; the life cycle; outcomes and how Trianz will shape them. In addition to services, Client Partners will also be empowered to position Concierto and Extrica to change the game for clients and gain penetration.

The ideal candidate will bring a combination of delivery powered client relationship management, a keen desire and proven track record of revenue achievement, account growth, and a strong domain expertise in digital transformation strategy and technologies.

Trianz offers an open and learning-oriented culture essential to emerge as a leader. Completely focused on the Digital Evolution philosophy and phenomenon, we view delivering our value proposition consistently as a non-negotiable commitment. Our enablers include strong Digital Transformation centric practices; a Client-Centric Approach, Predictability in Execution, and establishing a Unique Relationship Experience. A culture of innovation, encouraging our people to create, and belief in the importance of training and development set us apart.

We are looking forward to seeing you bring the following skills and track-record to the table to craft your, and our, success story:

Business Development - Client Relationship Management Skills

Build, foster and manage client relationships at the Sr. Director, Vice President, and CXO level.
Lead from a perspective-based discussion to be able to position oneself and Trianz as a premium Digital Transformation brand – and not a vanilla IT services/cost+ brand.
Be solution oriented and a problem solver and measure success of discussions based on ability to create business impact that in turn lead to growth.
Interacting with client supplier and procurement relationship organization and maintain a smooth flow of contracts, invoices and payments
Work closely with Trianz Leadership, Practice Leads, Sales Directors and Client decision makers across all business and IT units.
Grow the Trianz business by positioning high impact digital transformation solutions within both existing buying centers but also new Lines of Business.

Client Account Management Skills

Account Management - Develop a deep understanding of clients' business objectives and challenges, organizational structure, and key client stakeholders to build the account strategy and execution plan.
Define and execute the Account Development Framework for building relationships and the Trianz brand while expanding our presence into cross functional areas.
Govern all sales, delivery, and operations for the client account.
Collaborate with other business groups within Trianz to expand into new areas and drive growth in existing areas.
Assess potential business risks and develop mitigation plans.
Manage and motivate Trianz employees assigned to the client account. Set clear objectives and actively engage in their career development.

Job Duties:

Accountable for revenue growth
Drive demand generation strategy and execution through the client facing teams
Lead the teams in publishing and presenting proposals (proactive as well as responses to RFP/RFIs)
Commercial management of the portfolio to ensure client profitability
Promote and leverage for account growth personnel dedicated to the account on Delivery Management
Delivery management (handling escalations) through scheduled Practice or Tech Services or Quality Assurance engagement reviews between the client and Trianz delivery leaders
Monitor resourcing to service the portfolio at all times and escalate any resource concerns immediately to Trianz Leadership

Required Skills:

Proven Track record of new business development & account management within established customers.
Proven track record of positioning IPs and digital assets as part of new business solution proposals.
MBA preferred.
8+ years of strategic client account management experience in the technology services industry
Seasoned leader to manage and grow our business and relationship within the account
Proven track record in fostering effective relationships with senior clients both in Technology and in Business.
Strong work ethic, tenacity and hunger for growth.

Trianz is growing at a faster pace than the industry for the last five years. Read through some of the key industry recognitions we have received for our innovative execution and strategic client initiatives here.

Compensation & Benefits
Trianz compensation reflects the cost of labor across several US geographic markets. The base pay ranges between $160,000 to $180,000 USD. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. Trianz also offers comprehensive benefits including medical, dental, vision, FSA, EAP, 401(k) with Company matching, unlimited PTO, flexible schedule, and professional development assistance.

Equal Employment Opportunity

Trianz is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, special needs veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law). We comply with all state and federal laws and regulations protecting employees and applicants against illegal discrimination, retaliation, and harassment. Our policy is available upon request. We consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Trianz participates in the E-Verify program in certain locations, as required by law. We are committed to providing reasonable accommodation for all qualified individuals with a disability or other reasons protected by applicable laws. If you require assistance or accommodation due to a disability or special needs to search for a job opening or apply, please email usrecruitment@trianz.com with your request and contact information.

Trianz Privacy Notice

Trianz respects your privacy and wants to ensure we comply with applicable Data Privacy Regulations as per local regulator laws. Please review our privacy policy at https://www.trianz.com/privacy-policy for more.

Source : Trianz