Affordable Regional Manager to join our Growing Team - Brazos Residential Management

Summary

Under the direction of the VP of Operations or COO, as our Brazos Residential Management Affordable Regional Manager, you will be responsible for providing the successful day-to-day personnel, financial, compliance, leasing, maintenance, administrative and operations of a portfolio of properties while assuring BRM’s standards are achieved.  Our Affordable Regional Manager will have a servant leadership mentality that constantly seeks to serve others by actively listening to resident and team needs.

As a Regional Manager your days will be full, fast-paced, challenging, exciting, and rewarding.  You will monitor a wide array of performance metrics, implement strategies to meet operational and leasing goals, analyze and respond to changing market conditions, and identify areas for improvement.  To be a successful Regional Manager, you will spend your time walking your properties with your onsite management and maintenance team members and supplementing your already robust knowledge of your communities, competitors, and market conditions with direct feedback and input from your property management teams.  You will leverage your strengths in relationship building daily, partnering with your VP of Operations or COO and our supporting cast members across all levels and departments at BRM with the shared goal of maximizing the potential asset performance and BRM employees in your portfolio. You will exemplify our BRM culture each and every day by thinking like an owner and ensuring your team members have the resources they need to be successful while delivering on your portfolio commitments.

Responsibilities

• You will oversee properties in our diverse and growing affordable housing portfolio.
• You will ensure strict adherence to all legal and regulatory requirements, especially with respect to Tax Credit, Affordable and Section 8 housing programs.
• Ensure compliance with all Equal Housing Opportunities/Affirmative Fair Housing Laws.
• Ensure property LIHTC, Affordable, Bond, HUD, and/or Section 8 policies and procedures are followed.
• Monitor LIHTC, Affordable, Bond, and/or Section 8 Applications and Annual Recertification processes.
• Ensures compliance with regulatory and funding requirements, contracts, and reporting.
• Conduct file reviews, physical inspections, and interact with regulatory agencies.
• In partnership with our BRM supporting cast members, implement strategic business plans, goals, and budgets.  Work with Ops and Asset Management team to provide direction for and oversight of business plans, goals, budgets, quarterly re-forecasts, and analysis when and where needed.
• Participate in weekly, biweekly, and monthly calls with onsite teams, asset managers, ops, and investors; where applicable.
• Facilitate the successful development of the portfolio by leading and mentoring your Property Managers.
• Work with your teams to boost resident retention.
• Define success for your teams including outlining goals, expectations and KPI’s to ensure your team knows where we are, where we want to go, and how they’ll be instrumental in the success of their community.
• Evaluate financial performance and seasonal trends and proactively prepare and implement solutions.
• Regularly visit portfolio of properties to ensure proper administration, leasing, compliance, collections, marketing, and maintenance is being performed per our BRM policies and procedures. During site visits, ensure BRM’s standard of quality is always in place.  Maintain a strong connection with our teams to instill our culture, understand challenges, celebrate wins, identify capital or deferred maintenance needs, areas of improvement, opportunities for training, interact with residents, and assist where necessary.
• Support weekly, monthly, and quarterly reporting to include variance narratives, GL scrubbing, and other reporting as needed or required.
• Evaluate the market to identify strategies for maintaining our competitiveness within the market.
• Provide pre-acquisition and due diligence support as needed and collaborate with our BRM team on ongoing issues and pre-disposition planning.
• Support team growth with the intention of helping team members realize their professional goals.
• Proactively anticipate and resolve potential risks and roadblocks to achieve company and property goals.
• Support in the recruitment, interviewing, onboarding, training, and development of our team to meet our staffing requirements by site.
• Develop and retain top talent maintaining a constant focus on our bench strength while ensuring we are continually developing our future leaders.
• Promote a healthy, collaborative team atmosphere.   Each member of our leadership team is expected to enhance teamwork in the workplace at BRM. Teamwork provides visibility into who we are, where we want to go, how each team member will contribute, and to clear up any of the mysteries our teams believe are present due to a perceived lack of transparency.  This will also allow all members of our team to work together toward achieving our BRM goals and objectives.  One Team. One Goal. One Success!
• Provide updates on operational challenges.
• Other responsibilities or duties as requested or required and with or without notice. 

This job description is not designed to cover a comprehensive list of activities, duties or responsibilities that are required for this position. 

Qualifications:

• Must be eligible to work in the U.S.
• Must have a valid Driver’s License.
• Affordable Housing Accreditation (HCCP, HCP-E, COS, BOS, TCS, CPO, etc.) or other applicable designations in affordable programs.
• Bi-lingual is a plus!

Competencies:

• Must have reliable transportation and must be able to travel to multiple property sites on a regular basis; ability to travel to offsite locations for meetings or events. 
• Proficient in Microsoft Office, Word, and Excel
• Must be detail oriented and able to focus with frequent interruptions.
• Experience in supervisory role and managing a team of professionals, including both onsite teams and vendors.
• Must be a team player.  Our BRM motto is One Team. One Goal. One Success!
• Maintains confidence and protects operations of business by keeping information confidential.
• Minimum of 3+ years of Regional Manager or Regional Manager (multifamily) experience.
• Minimum of 2+ years Affordable Housing with Low-Income Tax Credit, Bond, Affordable, HUD-Section 8, and knowledge of government subsidy programs.
• Experience in Yardi and/or the Yardi Affordable Module is a plus.

Physical Demands

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands, reach with hands and arms, stoop, kneel, talk, hear, and use a telephone and personal computer. May be required to lift and/or move up to 25 pounds. Must be able to drive often during the course of work.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  In addition, while performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and travel between buildings in varying outdoor weather conditions.  Travel may vary in frequency and duration.

This job operates in a professional environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and other electronic equipment/machines.