Group Vice President - Operations - Ameripride Services, Inc

Description

Location: Pacific Northwest (Washington, Idaho, Utah)

 Vestis is seeking a Group Vice President of Operations. The position is a strategic leadership role responsible for overseeing both sales and operations teams within a Region. This individual is directly responsible for one market center operation (as General Manager) along with oversight of nearby Market Centers.  The Group Vice President of Operations drives revenue growth by developing and implementing effective sales strategies, managing key customer relationships, and optimizing operational processes and focusing on growth initiatives necessary for customer retention.  Reporting to the Regional Vice President, the Group VP of Operations leads the profitable growth-oriented business of a distributed group of locations (“Market Centers”), within a regional geography, with full profit and loss responsibility.  

As a key leader of the leadership team, the Group VP of Operations will contribute to the Region’s overall success by setting and achieving ambitious sales targets while ensuring operational efficiency and customer service. This pivotal role will not only spearhead our profitability and growth strategies for the Region/Market Centers but will also be expected to maximize route planning efficiency and cost savings. The right candidate will be someone driven by data, statistics, facts and performance metrics, someone who takes pride in developing a culture of engagement that reflects the core of our business: people and customer.

Your Role and Responsibilities

• Manage all facets of the area including sales, finance, human resources, and customer service with full P&L accountability.
• Understanding of budgets and revenue forecasts
• Drive new sales growth within existing client base and ensure the delivery of exceptional customer service to our clients.
• Ensure commercial and operations goal of meeting / exceeding Market Center/Region revenue, prospecting, and new business targets are achieved.
• Mange customer expectations and contribute to a high level of customer service and closing strategic opportunities
• Develop short- and long-term operational strategies in partnership with senior team members and provide the leadership necessary for the successful design, development, and execution of that strategy to achieve measurable outcomes in a timely, cost-effective manner.
• Lead and manage a highly productive, motivated, and driven team through strong communication, empowerment, reward, and coaching techniques.  Maintain close working relationships with partner group in functional areas, including Sales, Human Resources, Finance, Marketing, Supply Chain and Compliance.
• Partner with the business unit leaders and other key stakeholders to drive change and implement new business processes.

Desired Knowledge/Skills/Abilities

• Ability to translate Market Center and Region business strategies into specific actions to generate sales and revenue

• Strategic Agility (Making Complex Decisions):  Can solve even the toughest and most complex of problems; great at gleaning meaning from whatever data is available; is a quick study of the new and different; adds personal wisdom and experience to come to the best conclusion and solution, given the situation; uses multiple problem-solving tools and techniques.
• Building People Capability (Inspiring Others):  Is skilled at getting individuals, and teams to perform at a higher level and to embrace change; negotiates skillfully to achieve a fair outcome or promote a common cause; communicates a compelling vision and is committed to what needs to be done; inspires others; builds motivated, high-performing teams; understands what motivates different people.
• Accountability for Excellence (Focusing on Action and Outcomes):  Attacks everything with drive and energy with an eye on the bottom line; not afraid to initiate action before all the facts are known; drives to finish everything he/she starts.
• Impact and Influence (Getting Work Done Through Others):  Manages people well; gets the most and best out of the people he/she has; sets and communicates guiding goals; measures accomplishments, holds people accountable, and gives useful feedback; delegates and develops; keeps people informed; provides coaching for today and for the future.
• Proven ability to grow new business and find new revenue opportunities

• Apply Lean Six Sigma Principles and Project Management methodologies to successfully complete improvement projects and realize targeted benefits and design of new processes

• Organizational Collaboration (Being Organizationally Savvy):  Maneuvers well to get things done; knows where to go to get what he/she needs; politically aware and agile; knows what the right thing to do is; presents views and arguments well.
• Demonstrated leadership skills with a broad knowledge of management practices and good business analysis/project management skills.
• Demonstrated ability to grasp a large, complex, matrix-oriented global business at a base level and use this understanding to set overall strategy and drive business process improvement.
• Demonstrated business savvy to effectively communicate and work with other executives in support of achieving business and systems goals.
• Strong business planning skills to execute strategic projects with implications for business areas with rapidly evolving business processes.  Must possess a balanced perspective on strategic and tactical issues.
• Proven ability to manage numerous projects, as well as resources, remotely in a highly dispersed organization.
• Proven ability to select top talent and create a productive environment that promotes initiative, innovation, continual learning, and development of key personnel for future advancement.
• Excellent communication and presentation skills with a wide range of audiences including clients, front line managers and C-level leaders.
• Proficient with Microsoft Office and Teams.

Working Environment/Safety Requirements

• An office environment in a Market Center.
• Up to 75% of time may be required for travel; to visit customers, meet with subordinates, visit plants and other facilities, attend management meetings. Local or overnight travel within the United States.

Experience/Qualifications

• Bachelor's degree or equivalent required, master's degree desired.
• Minimum of ten to twelve years of progressively responsible, successful experience in general management with full P&L responsibility.
• Proven leadership and experience with managing effective client relationships that are high, wide, and deep.

• Preferred Lean Six Sigma Black Belt or Green Belt Certification
• Route-based infrastructure experience highly preferred

#CB  CB#

Qualifications

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)