Group Hospitality Sales Manager at Boston Red Sox
Boston, MA
About the Job
DEPARTMENT OVERVIEW:
The Boston Red Sox Group Sales Team focuses on delivering exceptional experiences by creating, selling, and managing a variety of Group Sales and Group Hospitality packages at Fenway Park. These packages include all-inclusive game day events featuring private and semi-private spaces, curated food and beverage options, and group ticketing. Our goal is to ensure a seamless, first-class experience for every guest from start to finish.
POSITION OVERVIEW:
The Group Hospitality Sales Manager will lead efforts to maximize revenue from Group Hospitality packages, including ticket sales, rental spaces, and food and beverage services. This role involves driving strategic sales initiatives, overseeing annual planning for pricing and collateral development, and collaborating with various teams to ensure successful execution.
RESPONSIBILITIES:
- Lead Group Hospitality sales efforts to maximize ticket, rental space, and food and beverage revenue across all event spaces throughout the season.
- Execute a minimum of 50 sales activities daily, focusing on Group Hospitality while managing a smaller portfolio of group clients.
- Generate new leads through cold calling, networking, CRM tools, marketing platforms, social selling, and customer referrals.
- Develop and implement pricing strategies and go-to-market plans for Group Hospitality offerings.
- Design and execute effective sales cadences and processes using tools like Outreach and Conversica.
- Conduct weekly Hospitality Sales meetings with the Group Sales team to provide guidance and share best practices.
- Produce regular reports to track and communicate progress for individual, team, and department-level goals.
- Collaborate closely with the Game Events and Services team and our catering partner, Aramark, to ensure seamless execution of events.
- Host and conduct client and prospect visits during game days.
CHARACTERISTICS/QUALIFICATIONS:
- 3–5 years of professional sales experience, preferably in sports or event settings.
- Proven track record of meeting deadlines and achieving quotas.
- Strong interpersonal skills with a focus on teamwork and collaboration.
- Excellent customer service, communication, time management, and organizational abilities.
- Flexibility to work evenings, weekends, and holidays as needed.
- Proficiency in Microsoft Office, particularly Outlook, Word, PowerPoint, and Excel.
- Experience with tools such as ProVenue, Salesforce, LinkedIn Navigator, Outreach, and Conversica is a plus.
At the Boston Red Sox and Fenway Sports Management, we go beyond embracing diversity. We’re committed to living by our values, strengthening our community, and creating a workplace where people genuinely feel like they belong.
Too often, job seekers don’t apply to positions because they don’t meet every qualification. If you love this role and are great at what you do, we encourage you to apply. Your unique skills and experiences might just be what we’ve been looking for.
Prospective employees will receive consideration without discrimination based on race, religious creed, color, sex, age, national origin, handicap, disability, military/veteran status, ancestry, sexual orientation, gender identity/expression or protected genetic information.
